Canvas Portal review for Spreadconnect
Dec. 18, 2020
They show you a mockup that looks like it has a decent print size for a christmas sweater. Actual print size is WAY smaller. Final product looks like shit. This is blatant false advertising. Cost me allot of bad reviews. You should be able to trust that what they show you is what you get! Actual print size is literally 50% of what they showed. Can't trust them
Hello Canvas Portal, Thank you for leaving your honest review, we're very sorry to hear that you were not happy with us. However, we were also slightly confused as it seems your shop is doing rather well and you are still sending us many orders. If you had any grievances with print results, we hope that you contacted our customer service at [email protected] so that they could help you out and were able to raise the issue with production - only this way can we improve quality control. On the matter of 'what you see is what you get', maybe this FAQ article is also helpful: https://faq.spod.com/hc/en-us/articles/360019511033-Differences-in-Colors-Monitor-vs-T-Shirt#article.
