GalaxyGoodiess review for Spreadconnect
April 9, 2021
Hello, I am very frustrated, it seems like there's no quality control at SPOD. I have made a few orders from you guys and they come worse and worse every time. I received 1 sample item that was flawless. I ordered for a customer and you sent over clothing with a logo that looked nothing like the original sample, secondly, the odor on the clothing is unacceptable, lastly, I received another sample order and 3 garments are STAINED. How is this possible? How can I trust that my customers will receive clothing without stains or the proper logo? I am very disappointed.
Hi GalaxyGoodiess. I'm sorry you are having some issues with our print quality. This isn't something that should be happening. Even if mistakes can happen, it shouldn't that frequent. Would you mind contacting me directly and send me some examples of the issues. I'll be able to double-check with our production why it happened. You can write me at [email protected]. Sincerely Jean-Michel, Success Manager