I Got Know How review for Spreadconnect
May 26, 2021
Devastated. Spod had been good for me, worked well. Then today I see they increased the price of hoodies and almost doubled the cost of sending (not sure how they can justify this - did USPS double their postage price!?). Didn't receive any warning so couldn't adjust my listings. Thanks for nothing SPOD. Will probably look to wind this down.
Hi I Got Know How Thank you for your review. I'm sorry that the price increase got you by surprise. However, we did communicate that price increase in multiple channels. We sent a newsletter to everyone signed up, we posted it on our Facebook page and Facebook Community and we added an article in our playbook: https://www.spod.com/playbook/news/new-product-prices-and-shipping-rates. Shipping rates did increase on a global scale. Our shipping rates do not only cover postage but for handling too. We are aware that low shipping cost is important for our merchants, and we are looking for alternatives to reduce those rates. Thank you for your understanding. Sincerely, SPOD TEAM
