lokgienow review for SPOD ‑ Print‑on‑Demand
Jan. 10, 2022
AWFUL !!! We have two stores connected with them. I used to send this guys most of our orders in 2020 about 80%, now they are getting 10% even less, their prices increased a lot, their customer service is awful, if they send a bad print to the customer they will not care in giving a refund or sending a replacement. In our first store an order was more than 10 days in production and never shipped even after calling customer support 3 times and sending more than 5 emails. DO NOT WORK WITH THEM! Go with Printify, their customer service is a looot better and at least they care, prices are good enough, Monster Digital in Printify is great quality and they take care of the customer when a bad printing is sent.
Hi lokgienow, Thank you for your feedback. I'm sorry that this is the experience you had with us. To be sure I can help you and find the reasons behind those delays and problems, I will contact you personally by email. Those issues are certainly not something we want, so your feedback on it is really important to us. Sincerely Jean-Michel Poupart Success Manager
