Roadbum Gear review for SPOD ‑ Print‑on‑Demand
Nov. 15, 2022
My review is not so much for the app as it is for SPOD customer service. The app works just fine. I have been using SPOD for approximately 1 1/2 years now. Anytime that I have reached out to SPOD with questions and/or concerns they were attentive and helpful. My most recent experience was initially very disappointing but was eventually made right by a representative that went out if his way to rectify my issues. I was very fortunate to be referred to him and SPOD is also very fortunate to have him aboard. Closing remarks: App does what it needs to do. Customer service needs to do what they say they're going to do ~ Terille excluded! Thank you for everything Terille!
Thank You for your review! I definitely appreciated working with you and happy that we were able to resolve all of your issues. Even more happy to hear that the app is working as it should. I want to apologize for your initial experience because we always strive to give the best Customer Service possible. I want to say Thank You for being patient and allowing us to turn that experience around for you. We appreciate that you chose SPOD to be your POD home and we definitely appreciate your business. If there is anything else that you need, please don't hesitate to reach out!
