Spangled Dreams review for S‑BULK Excel Like Product Edit

1 / 5

May 17, 2022

EDIT 2: WHAT A JOKE! I don't even want to give it 1 star anymore and support is horrible. They just blame the customer as if we should be able to read their minds and know what their broken english means. If you need to recover data do it asap. NO WHERE does it state that you only have 5 days to recover data. I recovered 70% of my website listings and worked on those as they were priority. Now 10 days later I went to recover the remaining listings and have NO access. It only allows me to go back 5 days, that's not helpful since I needed things from 10 days ago when I lost all of my listings. EDIT: After leaving the review I got a response stating I got a reply to my support ticket. It went to my spam folder. Unfortunately by the time I got this reply I had already added all images manually back to my listings that were uploaded via data recovery. The app is still helpful just has some bugs to work out. It is the only bulk editor for variants in the app store. It doesn't always correctly update products like it should. I ticked the wrong box on an upload and it wiped EVERY SINGLE (1000's and 1000's) of listings off my website. Thankfully there's a data recovery. It was best to put data based on tags an save the excel sheet, make changes to it and then upload one category at a time. HOWEVER, with that being said it duplicated 2, 3, 4, and 5 times on the same listings some with quantities some without during the upload. I sent a support request and NEVER heard back, shopify followed up with me. The only reason I give 2 stars is because of the data recovery option. This could really be an awesome editor if it didn't duplicate or completely remove things on uploads. It's definitely faster then using the shopify bulk editor that doesn't allow variant editing. The buttons could definitely have more clarification on the action it will perform.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, We are sorry you had that accident - it is a tool for things like that and that's why it has a recovery option. I just want to state that we did answer, we even had follow-up mail with additional instructions although it was Sunday. UPDATE: - we made an import preview - you see exactly what will happen before you commit. You can just stop. - we even made 5 days of data snapshots for recovery if you don't check carefully the import preview before you commit. IF YOU HAVE SUGGESTIONS ABOUT WHAT MORE WE COULD MAKE YOU WOULD BE WELCOME. WE CAN NOT JUST EXTEND 5 DAY RECOVERY LIMIT( Some shops generate 5GB of data each day)

S‑BULK Excel Like Product Edit for Shopify
S‑BULK Excel Like Product Edit
4.1 star
52 reviews

Bulk product editing, Import, Export, Excel, Calculated

Shopify App Store