SkuHarmony
Sync Your Inventory Between Your Store and 1 Square Location.
Rating
3.9
feedback
34
chart
#4,393
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
21%
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Less than a year
35%
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More than a year
44%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a range of positive and negative feedback from users. On the positive side, many users appreciate the ease of use and seamless integration between Square and Shopify inventory. The app has been praised for making inventory management more efficient and for providing real-time updates for both online and brick-and-mortar stores. Users also highlight the helpful customer service, particularly mentioning specific representatives like Joshua and Chad who provided assistance. However, on the negative side, some users have experienced issues with duplicate inventory, syncing problems, and slow performance. There are complaints about the app creating more work for users to clean up inventory discrepancies and the lack of reliability in automatic syncing. Additionally, there are concerns about the high monthly cost for the app and some users feel that it does not always deliver on its promises.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 11, 2022
I really love the ease of use of the app! it makes keeping my square inventory connected with my shopify inventory seamless and smooth; the integration and interface are super simple and easy to understand and use. this app makes my busy life just that much easier, and that way i can better serve my patrons!
Thank you so much! We are glad that SkuHarmony is making your busy life that much easier!
April 11, 2022
If you use Square and also have a website with shopify I HIGHLY RECCOMEND this app! It has made my life so much better! When I add anything to my website I am only One click away from adding to my Square! Anytime i scan something out of my Store with Square this app also takes it out of inventory on shopify and the other way around as well! It is worth every cent! Just download it and see for yourself it comes with a free trail!
Thank you for your review! We are pleased that you are enjoying the app, and that it is saving you time and money. Let us know if you experience any problems. We are more than happy to help whenever and with whatever you need!
Feb. 16, 2022
I can completely relate to the other reviews saying that it duplicated their inventory and made a huge mess. However, once I sat down with customer service via zoom and they explained how to fix it, it made so much sense. I run a brick and morter via square and have an online store via shopify and hopefully once I get my duplicate skus edited...this platform will do what it says. It does take time to onboard the two apps. Just make sure you don't have duplicate skus in your inventory or you will have a mess when you merge! Josh in customer service is Super helpful and Id reach out to him if you have questions!
Jan. 14, 2022
I have been using this app for a couple of years now, I sell online and have a brick & mortar store so for the inventory to be adjusted immediately is imperative. This is an amazing app in a the price range I can handle. First off they have a free plan which makes it soooo easy to do yourself, just a little time consuming or upgrade and let it work for you. I have used other plans and the inventory was ALWAYS off, i trust the accuracy of SkuHarmony. As for the customer service, WOW! What an improvement there! I had somewhat of a hiccup and I got a zoom call from Joshua! Keep up the good work!
Thank you so much! We are excited that it is working well and you were pleased with your experience!
Nov. 27, 2021
I would honestly give this app a zero because that's what it deserves. It doesn't work. It's customer service is not good and it has made so much more work for me to clean up what it's app broke between Shopify & Square. The amount of duplicates the app has created is ridiculous. They should be paying me to clean up their messes. This app shouldn't be allowed on either Shopify or Square's platforms. It's horrible.
Hi Brooklyn and Rye, We 100% hear you, creating extra work for our customers is not our goal and is unacceptable. We have recently made several improvements to the application. You have probably done the clean-up already, but we would be happy to jump in and lend a hand. Very happy to reach you here, as our email was having deliverability issues, which were resolved as of yesterday. We would be very interested in jumping on a zoom call to understand more about what happened and so we can make this right. Thanks, The team at SkuHarmony [email protected]
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