Brooklyn and Rye review for SkuHarmony
Nov. 27, 2021
I would honestly give this app a zero because that's what it deserves. It doesn't work. It's customer service is not good and it has made so much more work for me to clean up what it's app broke between Shopify & Square. The amount of duplicates the app has created is ridiculous. They should be paying me to clean up their messes. This app shouldn't be allowed on either Shopify or Square's platforms. It's horrible.
Hi Brooklyn and Rye, We 100% hear you, creating extra work for our customers is not our goal and is unacceptable. We have recently made several improvements to the application. You have probably done the clean-up already, but we would be happy to jump in and lend a hand. Very happy to reach you here, as our email was having deliverability issues, which were resolved as of yesterday. We would be very interested in jumping on a zoom call to understand more about what happened and so we can make this right. Thanks, The team at SkuHarmony [email protected]
