All reviews

Rating Breakdown

  • 5
    95% (236 ratings)
  • 4
    4% (10 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 93% (232)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2025

Easyteam has been a very straight-forward system for me to use! The chat agents are always incredibly helpful, kind, and timely!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Customer service is the most important thing with these shopify integrated apps and this team does such an amazing job communicating quickly and thoroughly top solve your issues.,

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

The app is a little tricky to figure out some things, but that's probably just the user.. The customer service is spot on and very helpful! Especially Ann who was able to help resolve my issue after a few messages. Thank you for all your help!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Ann was a great help with troubleshooting

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Resolve my issue quickly every time and smoothly

Using app

About 3 years

Total reviews

4

Average rating

3.5

5 / 5 Share

Nov. 10, 2025

Ann is super responsive and helpful. Anytime I had a question regarding payroll she's right there to save the day. I can't recommend this company enough, running our business seems so much easier because of them.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

I love this app, it's amazing! Always willing to help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Store

Condom Kingdom

Using app

7 months

5 / 5 Share

Oct. 22, 2025

Very helpful. Anna is great!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Easy and straight forward, I just realized they had the word "Easy" in their app name haha! Amazing customer support is their #1 goal I can see through their actions so far. Very fast answers to your problems and they find a solution quick and are always eager to help and understand it from our point of view.

Store

iCon

Using app

About 1 year

Total reviews

16

Average rating

3.8

5 / 5 Share

Oct. 14, 2025

Ann was so helpful!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Exremely useful app, even for a very small brick & mortar retail establishment such as ourselves & the customer support - chat - help is fantastic. Super responsive, very helpful, no pressure just support -- really great. Highly recommend. Integration with shopify is seamless.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

For our small coffeeshop it works perfect to manage our staff hours via the Shopify POS! It also makes payments easy at month end. Also the checklists are a great help.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

We have been using EasyTeam for a while. Easy to use. If any questions along the way - the support has always been excellent!

Store

Etiket

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

The app is really easy to use and navigate, and their customer service is excellent, they’re always ready to help when you need it. I would highly recommend this app to anyone. The only thing I wish for is the ability to input exact times when entering a previous timeclock, but I’ve heard they’re already working on that. Overall, it’s a quality app!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi 👋 Thank you so much for the review! You can input the exact time (this has always been possible!). Our customer success team will be reaching out to show you how. And again, thank you 🙏

5 / 5 Share

Sept. 2, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0