Easyteam for Point of Sale

Feb. 15, 2023

Hanna was a great help answering questions I needed answred quickly - thanks so much for all of your help

Feb. 10, 2023

Awesome customer service!! They answer to quickly with every questions ive had! The store checklists are AWESOME for our staff in-stores. The clock in has made it so easy for us to do payroll & the staff in stores can see their hours. Great program!!

Jan. 25, 2023

Hanna was a great help and answered all of my questions with easy and simple instruction. Can't wait to keep using the app and see the beneficial aspects it adds to my business.

Jan. 17, 2023

I chatted with Peter from Easy Team and he was able to walk me through resetting my password and editing my time sheet. He also answered my questions about pricing. Great customer service!

Jan. 4, 2023

Hannah was AMAZING and very helpful! She was very fast and efficient in answering my questions! I am very impressed!

Dec. 22, 2022

The app integrated with the POS smoothly and response for troubleshooting is quick! Peter is super helpful! Great app!

Dec. 14, 2022

Hanna was great and helped me within seconds! She was able to identify the problem and gave me the exact reason. She was very responsive as well.

Nov. 1, 2022

Hanna was very helpful and able to complete my request. Very fast customer support. She understood the assignment =)

Oct. 25, 2022

EDIT: Just spoke with the company support, they was very professional and helpful. This company has an excellent support team. Just downloaded. The onboarding page will not load. I did try this on different systems OS's as well as two different networks. Wish I could actually try this app out looks promising.

Oct. 17, 2022

Just downloaded today and so far everything is user friendly and the support staff has been quick with responses and very helpful.

July 4, 2023

This is the best app on Shopify for staff management. It automatically calculates wages based on each employee's hours worked and it's exactly what I was looking for. Employees can also register for remote access to the app directly from their phones without having to install the POS. Hanna from the support team was very helpful and responsive and helped me set everything up very quickly and is the greatest support I have experienced. Our team has been using the app up until now and it's still the best app for us. Our employees can clock in/out easily. We are also able to create schedules and checklists. It had always been easy for us to manage our staff. The support has always been very helpful. We will continue to use this app for sure! Thank you!

Dec. 14, 2023

The support staff is AMAZING! Natalie literally made my day making it extremely easy! She really deserves a raise!

Aug. 8, 2022

A great app for simple time keeping. You can manually enter time if an employee forgets to clock in or out. Their online support chat is great.

June 28, 2022

The customer service is amazing, though there are a few things I would like to see adjusted about the features. 1. would like a mobile app for employees to use to review schedules and submit requests for time off/shift changes etc. VS having to go through a mobile broswer login. 2. The 'schedule' part of the app on my Point of sale iPad is not smooth scrolling and doesn't utilize the full screen so you have to scroll around a lot to see the schedules. I also wish I could adjust the layout of the employees on the schedule, placing all my full time employees at the top of the schedule and the part timers towards the bottom for ease of review. I do enjoy the ease of adjusting the shift times, making changes to hours etc. I have also submitted a request for adding an analytic stat to the reporting side, 'Units Per Transaction' as this is a stat we use to train our sales staff to be more effective on the sales floor. They were very kind and responsive and told me they would add to their updates. I chose this platform as it allows me to actually receive sales reporting for my staff and apply sales to the staff members, which shopify doesn't allow me to do. Once we have this additional stat option, this should be a great fit for my team and myself. I am currently using the 30 day free trial.

June 7, 2022

EasyTeam provided wonderful customer services and aided us drastically in getting our account set up. We have multiple locations and EasyTeam makes it easy to manage staff with commissions. Thanks Hanna, you're the best!

May 24, 2022

i just started using the app but i can say that the customer service is great thus far so hopefully the app will be just as great

April 25, 2023

Our staff had trouble clocking in while the system was down. I was able to message the support team, and Peter quickly sent a temporary link so my staff could clock in for both stores. I really appreciate the quick response!

April 20, 2022

Excelente soporte, son muy amables y siempre estan dispuestos a ayudarte. Hasta el momento la aplicación cumple con las expectativas.

April 15, 2022

excellent customer service, load times are a little slow, but not a big deal. support responds very quickly, and is very polite!

March 29, 2022

The support was really helpful and efficient when we needed to export data for our staff. Although the functionality is basic, it was fine for our needs. We've used this app for a few years to track time for our retail team.