Stage TEN Live Social Shopping
Live Social Shopping
Rating
4.5
feedback
12
chart
#1,729
All reviews
Rating Breakdown
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Oct. 26, 2023
This app is amazing not just for sales and brand awareness but it is extremely easy to use (even with limited equipment) and hella fun to use. At this point we have pretty much changed our physical store front to studio specifically for Stage Ten productions. Connecting with customers has been a treat, bringing on live guests Tonight Show style, and answering questions live is terrific. Be sure to integrate it with your Shop.App channel, FB live, and YT live to get the full benefit and maximize users.
Oct. 24, 2023
The app has been great for us so far, super happy with the growth we are seeing on every show. I can't wait for them to launch new features and hope they do this in a timely manner.
Aug. 10, 2023
Fantastic app for live shopping! The capability to shop during a live stream is outstanding and tremendously boosts sales.
June 27, 2023
The overall app seems good, except you have to continue to upgrade and wait to get approved. Once I logged into the app, I wasn't able to go live because I had to upgrade. The app is a bit confusing.
Hi Gina, thank you so much for your feedback. We apologize your experience with the app has been less than ideal. We are in the process of improving our onboarding experience for our users, and you should not need to upgrade to go live. We’d love to walk you through the app in a 1-on-1 onboarding session to make sure you’re set for your next stream, and get your thoughts on how we can make it more seamless for you. We’ll be in touch directly to coordinate and gather more details on your feedback.
March 7, 2023
StageTEN has not only allowed me to have a functional and reliable Live Sales channel, but also a great community-building opportunity. My customers love it. They show up every week for an opportunity to see what's new with the brand and connect with not just the Founder, but with each other. I love it.
Jan. 15, 2022
Though I haven’t gone live with the app yet, the experience so far has been great! It’s intuitive to use and I love all the interactive features at my disposal. The team has been super supportive as I’m learning, and I can’t wait to make my first sale!
Dec. 26, 2021
This is actually not an app but a separate sales channel. Both the store sales channel and the phone app were easy to install, but that's about the only positive I can say about this app. Out of the 4 attempted live selling events on my website, I was able to do only 2. The other two times, I couldn't even get the app to work (it kept throwing errors at login), or if I got it to open, I kept getting disconnected. The app is glitchy, there is no obvious way to either delete the Shopify sales channel or to contact support, and once you manage to find contact information and contact the support, they are slow to respond and you have to go back-and-forth with them several times to get a proper response to even the simplest questions. This app lost me business on two occasions, so as soon as I figure out how to remove it from my Shopify store, it will be gone.
We're so sorry your experience has been less than ideal. We are always looking for ways to improve our app and service, so we appreciate the feedback. We'd love to offer a 1-on-1 onboarding session to ensure this doesn't happen in the future. We'll be reaching out to you directly to gather more details on your feedback, and learn how we can improve your and our users' experience.
May 27, 2021
Easy to install and use, great support! Just install the app in Shopify and download the app on your phone then, good to go. Doug is very helpful. Whatever I face an issue or query, he respondes quickly.
Feb. 11, 2021
Recently started using Rozy and I’ve had a great experience so far. Creates an engaging experience with customers. The team has been very helpful through any of my questions. Recommend trying it out!
Jan. 26, 2021
I'm so glad that I discovered this app! As an emerging brand, my main objectives are to build brand awareness and drive conversions, so this is exactly what I'm looking for. I especially love that it allows me to connect with viewers across all my platforms at the same time, and to use pre-recorded video (unlike Instagram!). I should add that it's intuitive and easy to use - for a fairly complicated app. I'm sure there are other features I haven't yet tapped into, so will add another review once I do!
Jan. 21, 2021
Super cool app. Allows me to push out shoppable links with live stream, hosting on our store URL, to interact with our consumers. With the addition of running exclusive promos and ability to showcase products images and videos while live streaming. Making products become available for Rozy to read at Step 2 of the app adding process to Shopify admin can use more clarification.
Jan. 20, 2021
I can't recommend this app enough! Rozy lets me talk with my customers in a whole new way and makes selling on live video really easy. It lets you multi-stream to other accounts at the same time like Youtube, FB etc. Especially during this time, it's an invaluable tool to demo my products and take live questions from my audience. So much better than a standard stream because I can add pictures and footage overlays and make special deals for people who tune in. Thank you Rozy!