Monday Morning Press review for Stamped Loyalty & Referrals

1 / 5

March 20, 2023

Been using this for 2 months now and am so unhappy. I've been having so many issues with things not working and customers complaining that they can't use their points as they should. When I contact support they tell me its a global problem and they are working on it...there is no way to talk to an actual person in real time and the email support is completely unhelpful. Looking for a different app.

Using app

12 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi there Monday Morning Press team, Thank you for taking the time to share your feedback with us. We are sorry to hear that our app has not met your expectations and that you have been experiencing issues recently. We understand that the problems you have encountered have caused inconvenience for you and your customers; we want to assure you that our team is doing everything we can to fix it as soon as possible. We apologize for any inconvenience this has caused. We also understand your frustration with the level of support you received. I have reached out to you personally to see if we can arrange a live call to get you back on track. We appreciate your feedback and assure you that we are taking it into consideration as we work on improving our app and services. We value our partnership and hope that you will continue to succeed with Stamped.

Stamped Loyalty & Referrals for Shopify
Stamped Loyalty & Referrals
4.1 star
149 reviews

Loyalty Program with rewards, referrals, points & VIP tiers

Developer
Shopify App Store