j.jules fashion review for Stamped Loyalty & Referrals
Sept. 2, 2022
I used to LOVE this app when it was the free version... no bugs or issues...then I had to start paying PREMIUM which is a ridiculous amount of money....costing 50% or more of what it costs to run all of Shopify..... since the update I can no longer access customers points on POS if they have more than one reward to use. Customer support is useless as you can only contact thru email and it takes at least a day for someone to get back to you. I will be looking for a new more affordable points system to use.
Hi Julie, We're always here for you if you need help, and you are more than welcome to request a callback if you feel speaking to support directly would be easier for you! The POS issue is a known problem and we are working with Shopify's development team as we need them to help address a known API issue they have to get this fixed. I do apologize for the time it taking them to resolve this. I see Salem and Allie are in touch from our support team, but I will follow up with you directly to see if there's anything more we can do to empower you with Stamped!
Loyalty Program with rewards, referrals, points & VIP tiers