Stamps.com Orders for Shopify

Stamps.com Orders

Manage and Ship All Your Orders in One Place

Developer
View on App Store

Rating

1.1

feedback

6

Reviews

chart

#2,488

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    17%
  • Less than a year
    33%
  • More than a year
    50%

Reviews Summary

Merchants are extremely dissatisfied with this Shopify App, giving it consistently low ratings. The app is described as unreliable, with frequent issues that prevent orders from being processed. Users have expressed frustration with the app breaking down and causing disruptions to their business operations. Customer support is also criticized for being unhelpful and time-consuming. Additionally, there are complaints about the high price of the app compared to its competitors. Overall, the app is deemed to be of poor quality and lacking in functionality, leading to a negative user experience and a sense of disappointment among merchants.

Highlights

Unreliable functionality and frequent issues causing disruptions to business operations
Criticism towards customer support for being unhelpful and time-consuming
High price compared to alternatives
Difficulty in integrating orders and lack of troubleshooting guides
Disappointment and frustration with the app's performance

Rating Breakdown

  • 5
    0% (0 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    17% (1 ratings)
  • 1
    100% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 30, 2024

huge pain in the a**. When it works, it works. When it does not, your day is finished and you wont be printing orders. I seriously cannot understand why they can't get this working. Fire the R&D Team and start over. Calling in for help takes hours.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 4, 2023

Total garbage. They recently forced everyone to update to the latest version of the app and it completely broke the functionality. Customer support emailed me with a troubleshooting guide which did not solve the problem. I can't get it to work and I've worked as a systems admin and CTO for 12 years! TERRIBLE APP, TERRIBLE SERVICE.

Using app

About 5 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 1, 2023

Absolute garbage. Used to work fine. Now it's a steaming pile of poo. I don't want to learn a whole new system, but the ineptitude of Stamps is staggering as of late. Did you hire a whole new staff? Please hire based on merit.

Using app

Over 5 years

Total reviews

1

Average rating

1.0

1 / 5 Share

June 8, 2023

The price of this app is unreasonable compared to alternatives. Additionally, it wasn't uploading tracking from the application.

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

2 / 5 Share

April 13, 2023

Wanted to use this program but it only integrates PAID orders and is not consistent with integrating paid orders. It imports around every 2-3 times an hour. We charge people after getting the shipping costs and needed it to import prior to being marked as paid.

Using app

4 days

Total reviews

1

Average rating

2.0

All reviews

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