Rating
1.1
feedback
7
chart
#1,270
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
14%
-
Less than a year
29%
-
More than a year
43%
Reviews Summary
The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over the app's functionality and customer support. Common complaints include the app not working properly, breaking after updates, and being difficult to troubleshoot. Users have criticized the app for being unreliable, with issues such as orders not importing correctly, inconsistent integration of paid orders, and high pricing compared to alternatives. Many users have also mentioned long wait times for customer support and a lack of helpful troubleshooting guides.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 30, 2024
huge pain in the a**. When it works, it works. When it does not, your day is finished and you wont be printing orders. I seriously cannot understand why they can't get this working. Fire the R&D Team and start over. Calling in for help takes hours.
Sept. 4, 2023
Total garbage. They recently forced everyone to update to the latest version of the app and it completely broke the functionality. Customer support emailed me with a troubleshooting guide which did not solve the problem. I can't get it to work and I've worked as a systems admin and CTO for 12 years! TERRIBLE APP, TERRIBLE SERVICE.
Aug. 1, 2023
Absolute garbage. Used to work fine. Now it's a steaming pile of poo. I don't want to learn a whole new system, but the ineptitude of Stamps is staggering as of late. Did you hire a whole new staff? Please hire based on merit.
June 8, 2023
The price of this app is unreasonable compared to alternatives. Additionally, it wasn't uploading tracking from the application.
April 13, 2023
Wanted to use this program but it only integrates PAID orders and is not consistent with integrating paid orders. It imports around every 2-3 times an hour. We charge people after getting the shipping costs and needed it to import prior to being marked as paid.
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