Stamps.com Orders
Ship And Manage All Your Orders From One, Simple Place
Rating
1.0
feedback
8
chart
#19,038
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
12%
-
Less than a month
12%
-
Less than a year
12%
-
More than a year
50%
Reviews Summary
The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration and disappointment with the service. Common themes include constant glitches and updates that cause problems, unhelpful customer service, difficulty in printing orders, issues with integration with Shopify stores, and high pricing compared to alternatives. Users have also mentioned long wait times for customer support and a lack of troubleshooting guides. Overall, the app seems to be unreliable and not user-friendly, leading to a lot of wasted time and frustration for merchants.
Highlights
Review RSS Feed
All reviews
March 11, 2026
GARBAGE, GARBAGE, GARBAGE. PLEASE do yourself a favor and DONT use this crappy service. There is constant updates that GLITCH every day. Customer service is a joke, calls are overseas where they are NO help. I have to call often because there are so many problems, but today was the day I quit stamps. Im on hold for 25 to speak to an agent, I get on the call and she doesnt understand anything then hangs up on me, I called again and am on hold for 20 mins, this agent doesnt understand my concern and installs the latest version of the software, DELETES my shopfiy account and cant get it back. I beg her to transfer me to a "SENIOR TECH" after a THREE hour phone call, my account is messed up worse then I began with. Nothing is fixed, they are useless, waste of time. Do yourself a favor and RUN
Feb. 4, 2026
Stamps.com needs to roll their entire platform back to "Classic". Since they launched this new version it has been plauged with problems. Cant print from the orders screen at all, cant print multiple stamps for letters... this is so far from where it was it is scary. and now, i cant even get my app linked to my shopify store. There is no indicator on if it is actually connected or not. The new system is a complete and utter train wreck. at least for now, If you need postage for your shopify orders you are far better off ordering it through shopify directly than using stamps.com
May 30, 2024
huge pain in the a**. When it works, it works. When it does not, your day is finished and you wont be printing orders. I seriously cannot understand why they can't get this working. Fire the R&D Team and start over. Calling in for help takes hours.
Aug. 1, 2023
Absolute garbage. Used to work fine. Now it's a steaming pile of poo. I don't want to learn a whole new system, but the ineptitude of Stamps is staggering as of late. Did you hire a whole new staff? Please hire based on merit.
June 8, 2023
The price of this app is unreasonable compared to alternatives. Additionally, it wasn't uploading tracking from the application.
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