Status Sherpa
Drop-in easy order status lookup app
Rating
4.5
feedback
14
chart
#4,434
All reviews
Rating Breakdown
Review RSS Feed
Jan. 16, 2019
F-ing AWSOME. The app is FULL of options, to let me export data exactly how I need it. I can, and have, even set up automatic exports to google drives to provide specially formatted data to Zapier for automation tasks! Best of all, on multiple occasions I have reached out to support, and gotten better service than from any other technological vendor I employ, many of whom charge hundred of times more for their services.
Oct. 2, 2018
I intend to use this app to provide a higher level of customer service. I set-up the app and let's just say I did something to it and it longer showed the box to input the customer order number and email. Needless to say, I was extremely frustrated, and it was on a Sunday. So, I sent an email expecting to get an answer on Monday, Well, these guys wrote back to me the same day, and by Monday morning they uploaded the line on computer code I needed and NOW my app is working flawlessly.
Aug. 13, 2018
Tried to installed, once asked to APPROVE CHARGES FOR STORE, click to approve then it take me to login page but its not my store login ! it was some kind of Pishing thing , THX GOD I DID NOT ADD MY USERNAME & PASSWORD, kinda scammy ! report this !
We certainly apologize with the issues you experienced. We can assure you that this app is not a phishing attempt or a scam. We would be happy to help you resolve this if you would be so kind as to contact us with screenshots and further details as to what you are seeing in sequence.
May 2, 2018
A great way to give customers some self-service capability and taking away some stress from the support crew.
March 10, 2016
This is a nice, lean little app. The support is very quick and thorough. So far, so good.
Dec. 22, 2015
I'm very happy with my experience with Simple Order Status. The app was really easy to install/use and when I reached out to customer support I received a response immediately. I wanted change the CSS styling to better match our store but my designer was unavailable. I was hoping they could tell me how to change the button color instead Joe offered to change the coding for me for free! Thanks so much Joe, very much appreciated your fast response and excellent customer service!
July 15, 2015
Works great as promised. Definitely a must-have app for all shopify merchants.
June 13, 2015
This app was great and the cheapest option for an order look-up, until it stopped working and my customers complained.
May 19, 2015
Super Simple! Have a link on your site so customers can look up their orders themselves. Cuts down on Customer Service and has been saving me lots of time. Perfect.
Jan. 2, 2014
Great App! Disabled customer accounts on my shopify store for a quicker checkout. This app helps increase customer confidence without the need for accounts.
April 18, 2011
The app works perfectly! I needed some help to get it to fit my theme correctly and they helped me within 2 hours of me contacting them, fabulous support.
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April 15, 2011
Great app, easy to install and works as expected. Minor customisation queries were handled very quickly and efficiently. Would recommend!
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April 14, 2011
I implemented the app in our store and absolutely love it! It has reduced our order question load on the customer service end tremendously and we look forward to future versions.
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April 14, 2011
Great App works really well and easy to use! One great update would be a print or download status button that prints a really nice page!
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