StatusPro ‑ Order Status
Simplify order management with your own custom order statuses
Rating
4.9
feedback
73
chart
#598
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
8%
-
Less than a month
15%
-
Less than a year
41%
-
More than a year
14%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ability to customize statuses, automate processes, and improve communication with customers. The app is described as essential for businesses with personalized products and complex order processes. Users appreciate the smooth functionality, excellent customer service, and quick responses from the support team. The app has been credited with reducing customer service tickets, streamlining order management, and providing clear visibility on order statuses. While the majority of reviews are highly favorable, a few users mentioned minor issues such as delays in order updates and occasional synchronization problems.
Highlights
Review RSS Feed
All reviews
Jan. 20, 2026
I’m really happy I found this app! It does exactly what I needed for my website. Being able to update and email customers based on their order type is a game changer. The app was easy to set up and support answered my question quickly. Since adding it to my store, I’ve received many compliments from customers. Highly recommend!
Jan. 13, 2026
Does what it says on the tin! This has been a great app for me, which I use for a tracking service from start to finish and really does help keep the customers informed which has reduced my admin/ customer service time. I have been able to get time back to work on the business and not just emailing with updates. Takes a bit of setting up, but it's worth it in the long run. Also Daryl is just as responsive as the other reviews say, he really cares about this app & his customers and is quick to resolve any teething issue, even user error issue (whoops, thanks).
Jan. 12, 2026
Been using for more than a year. Because of my business' specific, this app is my must have to keep my customers posted. The support is outstanding, albeit you can manage everything by yourself.
Dec. 3, 2025
This app has great features- custom statuses, ability to automate, internal-only statuses, option to notify the customer or not, etc. We are very much enjoying the app! It runs smoothly, and the support team is wonderful and responsive.
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