StatusPro ‑ Order Status
The reviews for this Shopify App are overwhelmingly positive, with users praising its customization options, ease of use, and ability to streamline order processing and customer communication. Many users have highlighted the excellent support provided by the developer, mentioning quick responses and helpful solutions to any issues. The app has been described as a time-saver, reducing customer service hours and increasing customer satisfaction. Users appreciate the app's ability to keep customers updated on order statuses, automate notifications, and integrate seamlessly with Shopify admin. However, there was one negative review mentioning a restriction and unprofessional communication after subscription payment.
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This app checks all the boxes for us. It's very customizable to your needs, and for us, we have a few complex scenarios for how our orders are processed, but this app makes that all so easy. The support is top notch too. If you're looking for a status update app, this is it! It has also SIGNIFICANTLY cut down on our customer service hours, and increased our customer satisfaction.
Great app we use for our shipping, LTL Freight, and Out of stock notifications for customers
Such a helpful app! This has made our process more communicative with our customers, without having to call or email them updates manually. IT also has streamlined our process making it more efficient. It also cuts down on incoming calls inquiring on their shipments. I love this app and its capabilities!
This app is wonderful! Makes it super easy to keep our customers up to date on the status of their orders. And when changes were made and I needed assistance, not only did they respond super quickly, but they reached back out to let us know when it was updated. Superb service!
Highly Recommend! This app is fantastic for building trust with customers and keeping them updated on their orders. It works smoothly and adds real value to our store. We had a small issue with our Order Status page, and the owner of the app resolved it swiftly and professionally. Excellent support and a great overall experience.
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