Steps AI: AI Chatbot & Agent
Steps AI is positioned as an all-in-one AI sales and support agent for Shopify merchants, helping shoppers choose products, answer questions, track orders, recover abandoned carts, and capture leads across website chat, WhatsApp, Instagram, and Messenger. The app also supports workflow automation like Instagram DM triggers, WhatsApp broadcasts, ticket creation, and team handoff with full context, making it appealing for stores that want to centralize customer conversations and automate follow-up without coding. There are not enough reviews to analyze right now.
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Steps AI is an amazing app for all your AI agent needs and workflow automation on Shopify! What truly sets them apart is their exceptional hands-on support. Their team is incredibly prompt, responsive, and genuinely committed to understanding your requirements. They go the extra mile to customise and fine-tune agents exactly the way you need them, tailoring everything to your store’s specific workflows and business needs. Highly impressed with their service, flexibility, and dedication. If you’re looking to automate and streamline your Shopify store with AI, I would definitely recommend Steps AI!
Amazing product for improving conversation with clients across team members, AI chat is also great and feels completely like Human Chat.
This is an excellent app. Great features, helps you automate your entire customer care team. The team is very helpful too. Any support you need, they are just a message/call away. Super helpful team, everyone from the support team to even the co-founders.
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