Kobe Footwear review for Sticky Add To Cart Booster Pro
Sept. 8, 2022
Terrible app. The app does not sync with live page. After edit and preview, the design look fine. But the actual live page never looks like the preview. The sticky button even overlap with other elements on the page, and prevent customers from navigating.
Hello to our friends at Kobe Footwear Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Sticky Add To Cart BOOSTER PRO. I want to extend my sincerest apologies for the negative experience that you had with our app. Our app is being used by a lot of merchants and it has been serving most of them really well. The issue you faced was because of a conflict with the other app on your store due to which the sticky buttons were overlapping with other elements on the page. We fixed the issue and replied back to you within 10 minutes. If you are open to trying our app again, please let me know and I will personally take care of your case. I sincerely hope that you would give us another chance to get it right for your store. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience. Regards, Pushpesh & the Sticky Add To Cart BOOSTER PRO Support Team