All reviews

Rating Breakdown

  • 5
    93% (358 ratings)
  • 4
    4% (16 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (6 ratings)
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5 / 5 Share

Oct. 10, 2022

I am still new to this app but it's very easy to set up and manage. It looks great on both mobile and desktop.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :) All the best, Giraffly Team

5 / 5 Share

Oct. 9, 2022

Great app and great customer service from Rienna. It helps convert my leads into customers very well.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :) All the best, Giraffly Team

5 / 5 Share

Oct. 9, 2022

I installed app with ease and chat support was quick to help when I discovered 'Quick Buy' was not showing on our "Pairs With" section on each product page.

Using app

About 2 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :) All the best, Giraffly Team

5 / 5 Share

Oct. 4, 2022

The support is always reactive when we need help, I recommend to use it. IT's very helpful for the website and especially to increase the conversion rate.

Using app

23 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :) All the best, Giraffly Team

5 / 5 Share

Oct. 3, 2022

j'ai utilisé cette application j'aime vraiment comment elle fonction merci beaucoup c'est géniale god

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Bonjour, merci beaucoup pour votre avis ! :) Nous sommes très heureux de savoir que vous êtes satisfait de nos services :) N'hésitez pas à nous contacter à tout moment si vous avez des inquiétudes à l'avenir :) Tous mes vœux, Giraffly Team

5 / 5 Share

Oct. 3, 2022

Awesome little app that does exactly what we were looking for! Very fast support to help with a slight integration query & received an immediate reply @ 9pm GMT :)

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :) All the best, Giraffly

5 / 5 Share

Oct. 2, 2022

I used this app to increase my conversion rates. The staff was really kind and helpful with some issues I had. Definitely recommend!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :) All the best, Giraffly

5 / 5 Share

Sept. 29, 2022

The app works perfectly and it is convenient that you can customize things. The customer service is fast and helps you very well.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :) All the best, Giraffly

5 / 5 Share

Sept. 28, 2022

Easy to install and set up and will be super convenient for my customers! Very excited to have this installed into our Shopify website!

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :) All the best, Giraffly

4 / 5 Share

Sept. 22, 2022

Great support and easy to adjust! However missing a function to display the own theme mini cart when adding items into the cart.

Using app

10 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :)

5 / 5 Share

Sept. 19, 2022

The support i got from Jaja is the best. Very very good help support. So much patience and knowledge. If i could give 10 stars i would!

Store

Norelli

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello there, Thank you so much for your review. Hope all things are well on your end! We are glad to know that you're satisfied with our services. :) Please do not hesitate to contact us if there is anything we could help with. Have a nice day! :) Wish you a prosperous store All the bBest, Giraffly Team

5 / 5 Share

Sept. 16, 2022

Great customer service. Fixed an issue I was having with the app. Pretty customizable, would reccomend.

Store

Silkee

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Wish you a prosperous store Giraffly Team

5 / 5 Share

Sept. 15, 2022

Die App ist sehr gut und kostenlos. Bei Problemen konnte der support über die chatfunktion sofort helfen.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Wish you a prosperous store Giraffly Team

1 / 5 Share

Sept. 13, 2022

1) The App settings page does not always load so that you are looking at a blank screen with no options. 2) The app settings page hijacks the browser so that you can not use the back arrow on the browser (It just keep reloading the same page so you are stuck on the app settings page) 3) Live chat support bubble does not re-appear after initial install. 4) 'Start live chat' support does not work on the FAQ's tab. 5) 'Contact Support' does not work on the app settings page. 6) The 40% off popup spam persists, meaning it pops up EVERY time you go to the app settings page. 7) Lastly, the 'sticky quick add to cart' does not work, it doesn't even work on their 'sticky quick add to cart' sample page. I tried various things, refreshing the page, enabling/disabling etc to trigger something to work. No luck.

Using app

About 1 hour

Total reviews

3

Average rating

3.7

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. Regarding your concern that the app is not working, we apologize for the inconvenience. However, you need to clear the cache browser and hard refresh your page then hit the button save. I hope we made it clear. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Best regards Giraffly Team

5 / 5 Share

Sept. 12, 2022

I had a small issue but their customer service is great. Thank you Jaja for fixing my issue fast and efficiently!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Wish you a prosperous store Giraffly Team

5 / 5 Share

Sept. 12, 2022

This app is really good. And their support staff very helpful. Highly recommend to anyone. Thanks......

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Wish you a prosperous store Giraffly Team

5 / 5 Share

Sept. 9, 2022

Very good app, can only recommend it to everyone. Everything works as it should and super many setting options.

Store

Fixedo

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Wish you a prosperous store Giraffly Team

5 / 5 Share

Aug. 30, 2022

Great app, button looks clean, and fits theme's style, definitely helps with conversion, and there are a lot of ways to customize the button, recommend it to everyone

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Wish you a prosperous store Giraffly Team

5 / 5 Share

May 11, 2023

Amazing software and customer support. Available to help instantly and does everything I need it to. Will recommend :) A

Store

GemDogs

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Wish you a prosperous store Giraffly Team

5 / 5 Share

Aug. 26, 2022

Arlene was very helpful and knowledgeable. She was able to add my sticky cart back on my website fast.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much for your review. Hope all things are well on your end. We are happy that the app helps. :) Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with. Have a nice day. Wish you a prosperous store Giraffly Team