Stockbot Back in Stock Alerts
Instant back in stock notifications by Email
Rating
2.8
feedback
5
chart
#10,971
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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More than a year
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Reviews Summary
The reviews for the Stockbot Shopify App are a mix of positive and negative feedback. Users appreciate the functionality of the app, especially for notifying customers about restocks and managing out-of-stock items. The customer support is praised for being swift and helpful in resolving issues. However, there are concerns raised about the uninstall process, with one user experiencing difficulties in completely removing the app from their website. Another user mentioned a lack of response from customer support in the past, leading to a slight hesitation in giving a perfect rating. Overall, the app is recommended for its effectiveness in managing stock notifications and generating newsletter subscribers, but improvements in customer support responsiveness and uninstallation process are suggested.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 10, 2024
I loved this app and used it for a long time (so I had to give at least 2 stars). However, I started having issues with the pop-ups and decided to uninstall the app. So, I hit "uninstall". It seems like a simple process, but the app is still making changes on my website. It is not gone. There are sign-up messages for customers to get notified of products coming back in stock. I am sure they don't work anymore, but they are there. I have reached out to customer support twice for help with the uninstall process. No answer back. A simple uninstall has become frustrating and complicated. I would not install this app on your Shopify store. You may never be able to remove it.
March 10, 2022
We've just installed Stockbot on findraclothing.com and the support we've received was amazing. We're using the app for out of stock notifications, and we've connected it to Mailchimp. Jonathan installed the code on our product page and fixed a bug with our Mailchimp connection, which I think is because we have a lot of lists. I can't believe so few sites are using this app, it will pay for itself in no time. The only room for improvement I can see so far is the email template, it'd be great of we could customise it a bit more.
Sept. 11, 2021
Functional and robust app. Swift customer support responses as well. We highly recommend this app!!
Nov. 7, 2020
This app is great for notifying customers about restocks. It sends out the emails extremely fast and the price is awesome. I asked if it would be possible to remove old products from the notification list and the feature was added quickly and works great! Thank you!
Oct. 21, 2020
4.5 out of 5. A great app that works fantastically for our needs and at a great monthly price. It has even helped generate some more newsletter subscribers for us. The reason I rated it 4.5 stars instead of 5 is because I've messaged Stockbot in the past regarding a bug with Chrome, and I never heard back from them. Needless to say the bug is now fixed, but if I contact them again in the future about something will I get ignored again? Simple recognition will do. So close for a perfect score. Despite that small complaint, I'm very happy with the app and wish to use it for a long time. Highly recommended if you want a simple one-off notification system for out-of-stock items.
Hi, thank you very much for your review. It's great to hear that you are finding Stockbot useful and it is helping grow your business. We would like to apologise for missing your email about the Chrome bug, there was an update in the browser that temporarily broke our app for some merchants, over that weekend we did get a lot of emails about the bug and tried our best to reply to all but must have missed you whilst fixing the issue. Thank you for your continued use of our app, if you ever have any issues we are always happy to help.
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