Rating

2.3

feedback

10

Reviews

chart

#12,197

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    30%
  • Less than a month
    40%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer support, quick response times, and efficient service. Users appreciate the developers' patience, professionalism, and willingness to customize the app to fit their needs. On the other hand, negative reviews highlight issues with the app not working properly, lack of support, and unresponsiveness from the developers. Some users faced compatibility issues with their themes, but the support team was able to resolve them promptly.

Highlights

Excellent customer support and quick response times
Efficient service and customization options
Issues with app functionality and lack of support
Compatibility problems with themes
Prompt resolution of bugs and quick fixes

Rating Breakdown

  • 5
    70% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    30% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 4, 2025

Attention les développeurs n'assurent plus de SAV ! L'application est hors service. Ne répondent pas aux messages.

Store

Looqita

Using app

--

Total reviews

10

Average rating

4.3

1 / 5 Share

Dec. 1, 2024

No support reply back even after72 hours

Using app

2 days

Total reviews

12

Average rating

4.7

Developer Reply

Hi, Very sorry for having missed your message. Please let us know how we can help?

5 / 5 Share

Jan. 28, 2024

Using app

36 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

Milad is killing it in regards to my customer support. At first the app didn't look, or feel like what I was hoping for, but they've gone into my theme and done exactly what I wanted, all within 24 hour periods per issue. Some of the best IT support for an app I've encountered so far, very happy with it.

Using app

6 days

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for the review, glad we could help :)

5 / 5 Share

Oct. 14, 2022

Easy to use app, with great support. Hoping it would help with our conversion rate over time. Would recommend to others.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. Glad you are enjoying the app.

All reviews

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