Store Commander
Store Commander - Manage your products Catalog
Rating
3.8
feedback
6
chart
#3,025
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
17%
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Less than a month
33%
-
Less than a year
17%
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More than a year
17%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include ease of use, helpful support, and time-saving features for managing catalogs. On the other hand, negative feedback mentions issues with pricing, steep learning curve, confusion around API calls, and difficulties in finding support for non-English speakers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 4, 2024
Ce logiciel nous a été conseillé par l'expert qui nous accompagne. Très simple et facile à utiliser, pour modifier les paramètres de nos vaporisateurs.
Dec. 8, 2023
Wir haben die App nutzen wollen um bei Produkten zusätzliche Bilder hinzuzufügen. Im Demoshop hat dies auch 1 Tag geklappt, dann nicht mehr. Wir haben dann die 30,- € Version erworben und es ging auch nicht. Zusätzliche Bilder liesen sich nicht mehr zuweisen und die Bildauswahl steht einfach bei 100% und es tut sich nichts. Support sehr kompliziert für Deutsche zu finden. Schade, es sah sehr vielversprechend aus.
Hello Sir, Thank you for your interest in our application Store Commander for Shopify. Why didn't you contact our support as soon as the problem appeared? We're delighted to help customers who contact us. You can access our support directly in the App via chat, or from our website by creating a ticket. I can confirm that image loading is indeed present in all versions of Store Commander. We can no longer investigate the problem since you uninstalled the application before contacting us. It's true that we don't speak German natively, but today's online tools make it easy to communicate with our support team in any language. We strive to provide the best possible service to our customers. If you need to modify your images in bulk, please contact us. German version > Translated with DeepL.com (free version) Guten Tag Herr, vielen Dank für Ihr Interesse an der Store Commander App für Shopify. Warum haben Sie sich nicht sofort an unseren Support gewandt, als das Problem auftauchte? Wir helfen den Kunden, die sich an uns wenden, gerne weiter. Der Zugang zu unserem Support erfolgt direkt in der App über den Chat oder über unsere Website, indem Sie ein Ticket erstellen. Ich kann Ihnen bestätigen, dass das Laden von Bildern in allen Versionen von Store Commander vorhanden ist. Wir können das Problem nicht mehr untersuchen, da Sie die App deinstalliert haben, bevor Sie uns kontaktiert haben. Wir sprechen tatsächlich kein natives Deutsch, aber mit den Online-Tools ist es heute einfach, mit unserem Support in jeder Sprache zu kommunizieren. Wir bemühen uns, unseren Kunden den besten Service zu bieten. Wenn Sie eine Massenbearbeitung Ihrer Bilder benötigen, wenden Sie sich bitte an uns. Vincent CEO
Oct. 5, 2023
I already use Store Commander on my Prestashop site for many years. I'm happy to see it is also available on Shopify ! I can edit and update all my catalog with few clicks, easily and rapidly. The app is very easy to use. The team is very helpful. I recommend this app to save a lot of time on managing the catalog.
Thank you so much for your amazing review - really appreciated by our whole team. 🙏 Vincent CEO
June 25, 2022
Completely overpriced with a steep learning curve. We spent a lot of time in letting the app import our products and collections and within a few minutes, it seems that the 100 free API calls were over! Their plans are confusing. I have no idea what they mean by an API call and how and why in populating one manual collection with 159 products, 100 API calls were consumed. There is no button which says "Sync" / "Export" / "Import" or similar so that you know what you are doing and to prevent these API calls from happening automatically in the background without your knowledge.
Hi Farm Vibrance, We are sorry to hear about this first experience, but we have good news for you! The whole team thanks you for your comprehensive feedback. We used your comments to improve the App. We have rebuilt the App with a new way of working, the speed increase is huge! > Completely overpriced with a steep learning curve. We changed the plans to fit the needs of Shopify merchants. > We spent a lot of time in letting the app import our products and collections The import process is now 5 times faster! > and within a few minutes, it seems that the 100 free API calls were over! Their plans are confusing. > I have no idea what they mean by an API call and how and why in populating one manual collection with 159 products, 100 API calls were consumed. We renamed "API Calls" to "Credits" and 1 credit = 1 update (which can be for multiple changes). For example, 1 credit is used to change the name, price and tags of 1 product. > There is no button which says "Sync" / "Export" / "Import" or similar so that you know what you are doing and to prevent these API calls from happening automatically in the background without your knowledge. We added a window to list the changes before you click on "Send updates". This way you can check the items you want to change before sending them to Shopify. The cost of the credits is displayed at the top of the App. We encourage you to reinstall the App. There is a free plan that allows you to test this new version. We will be happy to add additional credits, please contact our support team for this. I hope that all the work we have been doing lately will lead you to change your 2/5 rating. Vincent CEO
March 24, 2021
Now using this App to manage and update my products, so far working well. I am really happy to use it everyday. Very helpful support.
Thank you so much, URSUL PARIS® ! The whole Store Commander Team, are really grateful for your feedback :) We are delighted to learn that you use for your e-shop daily maintenance. Vincent CEO
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