All reviews

Rating Breakdown

  • 5
    92% (506 ratings)
  • 4
    5% (27 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
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5 / 5 Share

July 5, 2024

It's fantastic!!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2024

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2024

Mason ModeMagic has been an invaluable addition to my skincare brand, Auli. The Skin Analysis Page feature provides deep insights into customers' needs and concerns, allowing me to tailor our offerings effectively. This data-driven approach has significantly enhanced our understanding of our clientele. Additionally, the product bundle feature has proven instrumental in boosting revenue by offering curated selections that resonate with our audience. Overall, Mason ModeMagic's seamless integration with Shopify has streamlined our operations and empowered us to deliver personalized experiences that drive growth. Highly recommended for any e-commerce business looking to optimize their customer engagement strategies.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your feedback! Here to help skincare brands make their storefronts glow!

5 / 5 Share

May 29, 2024

Mason's Bundle playbook, we boosted sales by presenting customers with more relevant products. Their team's support and insights are exceptional.

Using app

6 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for your feedback! Improving sales in stores, with data backed conversion journeys are the key to a high performance store

5 / 5 Share

May 28, 2024

Amazing app and great customer support!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank your for your review! Here to help you win and make those conversions seamless in your store!

1 / 5 Share

Jan. 10, 2024

has damaged my store badly and caused me to lose several sales because of the lags and damaging of the app

Using app

3 months

Total reviews

5

Average rating

3.4

Developer Reply

Dear Laquita, Really sorry to hear that you faced these issues on your store. We reached out to help you with the issue. Unfortunately no one responded from your end. Our team is on 24 x 7 support - so in case you reach us on support - rest assured we will solve this asap! Do note - none of our other merchants have reported or are facing any such issue. I would love to help you solve this - only if you could share your phone number or email address to reach you on! Note : Issues like the one you have faced are due to slow 3rd party app scripts and custom theme edits. These interfere with the loading of ModeMagic and gives the perception that the badges are slow and slowing down your store. I am here to help - it would really mean a lot if you could give us the chance to do better and right by you.

5 / 5 Share

Oct. 18, 2023

Mason's funnel optimization and cart recovery were great for us. The support and guidance were top-notch, and working with their team really impacted our performance. Mason's mix of technology and human insight makes them a unique solution for ecommerce.

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for sharing this lovely review! Here to help you win with the conversion copilot for your store

5 / 5 Share

Oct. 4, 2023

Using Mason's Frequently Bought Together playbook, we increased our sales by offering more relevant products to customers. Their team's support and insights were invaluable. Mason's friendly and professional approach makes them a trusted partner for any e-commerce business.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing this lovely review!

5 / 5 Share

Sept. 22, 2023

Mason's insights have enabled us to understand our customers better, resulting in more efficient targeting and sales. Their team's expertise and guidance, provided in a personal and professional manner, have been invaluable, helping us optimize at every step. Mason stands out as a comprehensive growth solution.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Hi, the app is excellent, and the team is fantastic. We have improved our conversion with various tactical apps they have. Stuti and Praveen helped us with plenty of CRO suggestions, which will be very helpful in further enhancement of our store. Good luck to the Mason team!

Using app

3 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Sept. 20, 2023

Mason's Price Drops playbook helped us attract more customers and increase sales. Their team's support was personal and insightful, helping us implement the strategy effectively. Mason's combination of technology and human expertise makes them a top choice for any ecommerce business.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

Mason's contribution to our revenue growth and the reduction in drop-offs is noteworthy. What sets them apart is their personalized customer support and their team's profound understanding of the ecommerce landscape. Mason provided us not only with tools but a comprehensive strategy, tailored to our unique business needs.

Using app

12 months

Total reviews

12

Average rating

4.8

5 / 5 Share

March 18, 2023

Great place to improve your CRO. The staff is very knowledgeable and wants to see you succeed. I started with just the app, and I am now on their growth plan and have already seen results in my conversion rates.

Using app

Over 1 year

Total reviews

3

Average rating

2.7

5 / 5 Share

Nov. 28, 2022

I great addition to my website - the labels and banners are awesome and have definitely helped my sales. Customer service is 10/10 without any doubts. You wont regret using this app :)

Store

UKASSNI

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 27, 2022

I'm using the app to set up store banners and product badges. I really like the easy user-interface and wonderful customer support. Highly recommend!

Using app

22 days

Total reviews

13

Average rating

4.4

5 / 5 Share

Oct. 19, 2022

Amazing support and very helpful app to improve your shopify site. With a clear conscience I can confidently give 5 stars. Recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

Perfectly fixed and get a best answer to my issues. I used opera which is not optimesed for the app and when I log in to my website with chrome it worked perfectly. Thank you for your help and quick response

Using app

11 months

Total reviews

13

Average rating

3.6

Developer Reply

Hi Noemi, this is Soya here. There seems to be a misunderstanding as the app is still active on your site. Also, noticed that there has been no charges on your store since Aug 2022 and you have been on the Free Plan since you installed. Waiting to assist you and would love to help you & see what issue you're facing in the store. Please reach out to us at +1 347 408 0347 alternately directly at [email protected] so that we can help you at the earliest. Waiting to hear back Soya

5 / 5 Share

Aug. 18, 2022

quelque bug dès le débuts , mais beaucoup de possibilité disponible gratuitement . un consseiller a reussis a résoudre mes probleme rapidement

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Great app and great, responsive customer support that was quick to guide me through any questions that I had.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 26, 2022

A very good app. Even for free, the features are comprehensive and user-friendly. I enjoy it very much.

Using app

3 months

Total reviews

4

Average rating

5.0