A Touch of Onyx review for ModeMagic ‑ Store Conversions
Nov. 27, 2020
Does not work. Requires you to purchase credits and even you use them, the badges do not show up on your items. Customer service can not spell and will not help.
Hey there, I know today was a bad day for you and as a result for us too. As I spoke to you, this special case happened cause of the image size and # image constraints that Shopify restricts us apps to - add to that heavy BFCM season, and unfortunately your images could not get updated with the stickers before the system timed out. We are working on fixing this with a workaround in the next 1 hour and will not happen for any other stores. In meantime, we have refunded the full amount and also shared a free credit pack. Wish you would give us another shot. -From a very sad team & Kay.
