All reviews

Rating Breakdown

  • 5
    78% (57 ratings)
  • 4
    11% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (2 ratings)
  • 1
    7% (5 ratings)
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5 / 5 Share

April 26, 2024

It seamlessly integrates with our store, offers customization options to match our brand, and provides a user-friendly search function for customers to find nearby stores easily. The responsive support team was helpful in fixing issues in a timely manner. Overall, this app has significantly improved our customer experience and is highly recommended for businesses with multiple physical locations

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Very easy to use app that integrates really well with our store. Super friendly and responsive support team that helped us with little things when we needed it. Our retail network is very happy to see their locations listed on our website and it makes it very easy for our customers to find where they can purchase our product locally in their country. 5 stars!

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 17, 2022

Good product and great support team. Appreciate their prompt responses and attention to detail. Recommend this app.

Using app

Over 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2022

Today they really impressed me. We did a theme redesign and it messed up the location of the search button. I'm sure, absolutely sure this was not their fault, but they fixed it quickly and easily, for free. Thanks to Jason Belden for that one.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2021

The store locator app is very useful, lots of great configuration options. Support is uber-fast and helpful!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2021

Very helpful team with a lot of knowledge on the app. They solved my problem and then some. I would reco the W3 Locator to anyone looking for a store locator for their site.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

Super fast customer support. Easy to add locations. Super fast customer support. Easy to add locations.

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

Great app. I'm using it on two different stores. Easy to use and looks clean and professional. Support is also excellent when I have questions or need help.

Using app

About 4 years

Total reviews

1

Average rating

5.0

2 / 5 Share

Aug. 12, 2020

I was hoping this app would be more customizable and eye-catching than the other store locator app we use, but this app (W3) is very basic. Not appealing to the eye at all. You would think the layout of the store locator would be like images in the media gallery they provide, but the store shown must of customized it A LOT because the live locator looks nothing like the screenshots.

Using app

5 days

Total reviews

9

Average rating

4.3

Developer Reply

Edit: We have not heard from you at all, but saw you updated your review. Please email our support and mention you are "Experience CBD". We'd be happy to provide and install CSS for you to match the example you liked. Please contact us at [email protected]

5 / 5 Share

March 11, 2020

Easy to use app and W3 have outstanding support! I was super pleased when I saw W3 had a map app. Highly recommended

Using app

About 1 month

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 7, 2019

IMPORTANT TO NOTE: You cannot load this locator on a page, you have to use their page. They really need to include that BEFORE people install this.

Using app

33 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Just wanted to update you that this is now possible! Hopefully someday we can earn 5 stars :)

4 / 5 Share

April 23, 2019

The app in itself is decent - does what it says but is not the easiest to customize for those without tech knowledge. The support team, however, helps overcome this challenge with their prompt response time & willingness to help.

Using app

8 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 22, 2019

The app is simple to use and is easy to update. Our customers seem to like it and it's helping bring business in.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 18, 2019

Allowed us to show store locations for our stockists. App generally works well. Found it the easiest way to have store locator on website (and cheapest)

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

May 3, 2019

Great customer service! Had a couple of questions and Justin answered all of them so quickly! Problem was solved within a couple of hours of my first email being sent!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

1 / 5 Share

Sept. 26, 2018

cool features but they downgraded from google maps after 1 month of me using it and its quite buggy...one of my customers put in a zip code in California and the store locator took them to Russia and said that there are no stores in your area...not happy with app and I would not recommend it... will be uninstalling shortly

Using app

4 months

Total reviews

2

Average rating

1.5

1 / 5 Share

Aug. 20, 2018

First W3 raised their prices, now the template for uploading locations is not compatible with any other template I have (i.e. Quickbooks). W3 also does not allow you to upload as many locations as you want. You need to split up excel sheets and there is ALWAYS an incompatibility issue.

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 3, 2018

we have been using the store locator app for almost a year and it's been great to tool for our customers. support team is very responsive and helpful. I submitted an inquiry on a technical issue and heard back from someone within 24 hours on an issue with full resolution. highly recommend this app!!!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2018

Have been very successful using the app and wonderful support - thank you.

Store

Sunhats

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2018

Love your Store Locator App! Easy to use and to configure. Quick response on any questions or issues I might have. Highly recommend!

Using app

Over 3 years

Total reviews

1

Average rating

5.0