Shootenstuff review for Store Pickup + Delivery (CR)

July 14, 2017

After using this app for a couple of months, it has become a necessity in our retail store. We worked with Josh while testing this app to figure out how we could offer pickups in a way that integrated with our store easily, collected all the information we would need and ensure that the process was relatively painless for our customers. We previously experimented with offering a "free" shipping option, but found customers selected it by accident, it didn't allow for club members/family to pickup orders and we couldn't ascertain when the customer actually wanted to pick the order up or enforce limits. We've found that a large number of our local customers use our online store to browse our products in advance. Having the pickup option available for them lets them get in on online sales and limited time offers, without having to pay shipping. It has also cut down on the number of phone orders we have had to take which take up a lot of our day. We also have several large events a year where people come all over the country. This app allows them to purchase products in advance to ensure they have them ready.