Dilly Dally's Toy Store review for Store Pickup + Delivery (CR)

Oct. 17, 2020

This app has made our online shopify site much easier to communicate to our customers that we are a curbside pickup shop only. Prior to this we were having to refund orders that assumed we would provide shipping even though our main page stated we did not provide that service. Constantin worked with us to help clarify that we were a pickup Instore site only and eliminated all confusion for the customers. The pickup information collected at checkout will be a huge bonus for us to make sure we get the customer email and cell as well as a time and date for pickup. We also now have a way to send them notification after we fulfill the order. Prior to the app we could not send this because it confused customer with tracking data that is standard dialog for shopify itself. Constantin worked with us on our needs for the app to work seamlessly and efficiently for our store. We gave him limited access to our site. He even worked this out for us on a Saturday. Above and beyond and would recommend this app to anyone else needing help with pickup instore issues.