Rating

4.8

feedback

331

Reviews

chart

#10,153

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    19%
  • Less than a year
    43%
  • More than a year
    34%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app's functionality and the excellent customer support provided by the team. Users appreciate the ease of setup and use, as well as the quick resolution of any issues that arise. The support team is highlighted for being responsive, helpful, and going above and beyond to assist users with customization and troubleshooting. However, there are a few negative reviews mentioning issues such as service outages, compatibility problems with Shopify's Order Printer, and challenges with customization options. Some users also expressed frustration with recurring charges and communication with customer service.

Highlights

Positive feedback on app functionality and ease of use, Excellent customer support and quick issue resolution, Responsive and helpful support team, Assistance with customization and troubleshooting
Negative reviews mentioning service outages and compatibility issues, Challenges with customization options, Frustration with recurring charges and communication with customer service

Rating Breakdown

  • 5
    88% (292 ratings)
  • 4
    7% (23 ratings)
  • 3
    2% (8 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 5, 2024

I have a gift delivery business and I find this app everything you need in a delivery application for a shopify store. Great support also. Easy to set up and use.

Using app

About 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 15, 2023

Excelente aplicación, funciona como lo esperaba y el soporte técnico siempre atento a las dudas que me surgieron, no cabe duda que lo recomiendo ampliamente,

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Amazing Dev and customer service team. We found a bug and they resolved it very quickly. Thank you Amai Team!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2023

The app has worked great for my company's needs. Anytime I have an issue, I can message the team and they get my problem resolved in a timely manner.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

Amazing App Amazing team. They help me with all my problem during the setting of my website. And the app Is just wonderful

Using app

28 days

Total reviews

1

Average rating

5.0

All reviews

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