Rating

4.8

feedback

163

Reviews

chart

#2,141

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    6%
  • Less than a month
    43%
  • Less than a year
    34%
  • More than a year
    12%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by the team. Customers highlight the quick response times, dedication, and expertise of the support team, especially individuals like David, Amai Team, Tommy, and Sterling. The app itself is described as easy to set up and use, with many users finding it essential for their store's operations. Positive themes include great support, customization options, seamless integration with Shopify stores, and the ability to offer scheduled pickups and deliveries. However, there are a few negative reviews mentioning issues with compatibility, service outages, and difficulties in customization.

Highlights

Excellent customer support and quick response times
Ease of setup and essential for store operations
Customization options and seamless integration with Shopify
Scheduled pickups and deliveries
Issues with compatibility, service outages, and customization difficulties

Rating Breakdown

  • 5
    90% (147 ratings)
  • 4
    4% (6 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 100% (162)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 15, 2025

Five big stars to David at Rose Perl Technology LLC! This app is absolutely the best, and their unique customer support is outstanding! They were able to quickly identify an issue I had on my website, and David went the extra mile with his expertise to recommend changes that made my site look more professional and much easier for customers to navigate. He also helped me with things that were not even related to the app and generously gave me so much of his time. I truly appreciate the dedication and support. Highly recommended!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

I have a gift delivery business and I find this app everything you need in a delivery application for a shopify store. Great support also. Easy to set up and use.

Using app

Over 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 15, 2023

Excelente aplicación, funciona como lo esperaba y el soporte técnico siempre atento a las dudas que me surgieron, no cabe duda que lo recomiendo ampliamente,

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Amazing Dev and customer service team. We found a bug and they resolved it very quickly. Thank you Amai Team!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2023

The app has worked great for my company's needs. Anytime I have an issue, I can message the team and they get my problem resolved in a timely manner.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

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