All reviews

Rating Breakdown

  • 5
    70% (67 ratings)
  • 4
    14% (13 ratings)
  • 3
    1% (1 ratings)
  • 2
    5% (5 ratings)
  • 1
    10% (10 ratings)
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5 / 5 Share

Oct. 2, 2022

The support with this app is great! App itself is nice that you can put different locations and information for each location. I had a bug when adding the app to a new site (and theme) but support fixed the bug within 12 hours of me submitting the ticket. Excellent app and support!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2022

I have been using the plugin for a while without a problem and when I had an issue, they solve it quickly. Very good service!

Store

Vixt

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2022

Une très bonne application, simple d'utilisation, qui nous a permis de palier facilement à une problématique sur notre boutique (gratuitement qui plus est!). Si vous cherchez à limiter l'expédition de certains produits en fonction de codes postaux, c'est l'application qu'il vous faut. De plus, le support est adorable et super réactif. Ils m'ont assisté à de nombreuses reprises et le travail abattu est toujours parfait. Je recommande vivement !

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 8, 2022

Very nice application and awesome and reactive support. You could manage your own expedition paramaters from Shopify, Pickup Store and Local Delivery. Everything I need and design was customized in my cart page by customer support. Highly recommended

Using app

4 months

Total reviews

5

Average rating

4.2

5 / 5 Share

May 7, 2022

App is easy to use and extremely useful. Had an issue with an order and Helen was quick to respond and fix it. Highly recommended!

Store

Laura's

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

The customer service behind trouble shooting any issues is very timely and they go above and beyond to help - even if the issue isn't with their own app!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

I use this app for the custom pickup locations for our stores. App works great, fully customizable css. And the best support of all the time. They will help you in each step about the app integration

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2021

We use this app for the pickup option for our stores. App works great, fully customizable css and great (very quick) support!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2021

Hi, This app works great and the customer service was very helpful. Answered all my questions in a timely manner and got everything fixed to what I needed. I would recommend this app.

Using app

About 2 years

Total reviews

21

Average rating

5.0

5 / 5 Share

April 13, 2021

I asked few questions to solve some problems. They replied shortly with clear information to solve the problems. Good support

Store

Wéva

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

I was checking this app out and they gave me full support on getting it to work for me. I was able to solve the problems I encountered with their help and I know they will be doing that in the future as well.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2021

Very useful app with a Free version. The team is extremely helpful! Great product and superb service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

Installation on all of the "delivery/pickup" apps can be complicated (I had another one before this app). The tech support on this one has been great. I had an issue when I updated my theme, and they came back with an easy fix (actually one I should have figured out on my own....my bad!). This past spring when seemingly every store in the world went online the same day because of COVID-19, all tech support centers were overwhelmed. I had all sorts of tech related questions and issues---Globo replied faster than anyone. (It took a week or longer for some others to reply, and I think one or two never did get back to me). I always heard back within a day or two from Helen. One thing I really like about this app that I haven't seen on others is that I can easily limit an item that's fragile or too heavy to be eligible for shipping, but can easily be picked up at the store, or delivered locally---just by putting tags on the products.....so it's easy to add it back to shipping (we have items that we can't ship during cold weather for example) when necessary just by taking those tags off.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

I had a few problems intalling the app on my website and the globo support team was really helpful! They fixed all my issues and now it works perfectly (even in French!)

Using app

5 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 14, 2020

The Globo support staff was extremely prompt in helping me solve a few issues that I encountered. I also found that they offered a lot of solutions on their website which helped me set up the app properly.

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 21, 2020

Good app. Simple to use and install. The support is very reactive for any question or problem to solve. I appreciate

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

I am most impressed with Globo's support staff. I had many requests to improve my local delivery and they met all my needs. Very responsive and excellent communication.

Using app

7 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 4, 2020

Not a store locator as pins don’t have name/address associated. Tried to email for support but they never got back to me.

Using app

9 months

Total reviews

1

Average rating

1.0

5 / 5 Share

July 16, 2020

This app allowed us to quickly set up curbside pickup and delivery at our restaurant. The Globo team has been very responsive when we've needed their help.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2020

We've been using this app for quite a few days now, got few hiccups at first and have reach out to support which is very very responsive most of the time, we sorted out our problem and surely we'll be keeping this app for our pickup and delivery options.

Using app

9 days

Total reviews

3

Average rating

5.0