Essential Woodwork review for StoreView: Visitor Tracking

Great little app that has loads of potential. Only came across it when a customer wanted to tell me their cart contents to see if they could have a discount. I realised I couldn't without making them go through the checkout and abandoning their cart so I could see what they added. A quick search found this app which has been great to see what they've added. One great feature would be to be able to copy the cart contents to a new order for the purpose I've just mentioned, but then that's just one feature that would be great!