Rating

4.9

feedback

108

Reviews

chart

#519

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    29%
  • Less than a month
    31%
  • Less than a year
    31%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick support provided by the team. Many users highlighted the professionalism and efficiency of the customer support staff, particularly mentioning individuals like Duke and Daniel who went above and beyond to resolve issues and provide assistance. Users also appreciated the functionality of the app, mentioning that it met their business needs and was easy to set up and use. The ability to hide prices, generate quotes, and customize features were commonly mentioned as valuable aspects of the app. However, there were a few users who experienced issues with email notifications and some minor setup challenges.

Highlights

Excellent customer service and quick support
Functionality and ease of use
App customization and features
Issues with email notifications
Minor setup challenges

Rating Breakdown

  • 5
    98% (106 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 96% (104)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 8, 2025

The customer service team is highly professional and patient. They helped me resolve a critical issue! Duke, in particular, perfectly addressed all concerns within a very short timeframe. I'm deeply grateful for the team's expertise and stellar service. We will continue using this APP long-term.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team

5 / 5 Share

June 5, 2025

This app is amazing! It provided all the functionality we needed for our quote based B2B business and more with their incredible customer support.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and for taking the time to leave a review! We’re thrilled to hear that our app meets your needs and that our support team could help make your experience even better. If you ever need anything else, we’re always here to help! Best regards, Duke - Storeify Team

3 / 5 Share

April 9, 2025

I’m currently using the paid version of your app, and while it generally works well, I’ve been experiencing a critical issue with email notifications. They are sent inconsistently or not at all when someone submits an enquiry. Unfortunately, this has resulted in me missing out on multiple potential leads over the past month, only realizing it when I manually checked the app. This issue has not only affected my business but also forced me to apologize to clients I didn’t respond to in time. Please can you look into this as a matter of urgency and ensure the email notification system is working reliably?

Using app

6 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi, Thank you for your feedback, and I’m truly sorry to hear about the issue with email notifications — I completely understand how important this is for your business. We’re treating this with top priority. Could you please confirm whether you're using SMTP or our default email system? If you're using SMTP, kindly double-check that the configuration details are correct and up to date, as this may affect email delivery. We've also sent a collaborator access request to your Shopify admin so we can take a closer look at the issue. Once you approve it, we’ll begin our investigation right away. Thank you again for your patience and for choosing our app — we truly appreciate your support and are committed to resolving this as quickly as possible. Best regards, Duke | Storeify Support

5 / 5 Share

March 29, 2025

Very good, the customer service handled the problem quickly, and the quotation was better than what I used before.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team

5 / 5 Share

Feb. 18, 2025

Excellent Customer Support. Outstanding!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team

All reviews

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