Rating

4.9

feedback

109

Reviews

chart

#540

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    28%
  • Less than a month
    31%
  • Less than a year
    30%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service and quick response times. Many users highlighted the app's functionality in generating quotes and hiding prices, which was crucial for their B2B businesses. The support team, especially individuals like Duke and Daniel, received high praise for their professionalism and efficiency in resolving issues. Users also appreciated the ease of setup and customization options provided by the app.

Highlights

Exceptional customer service and quick response times
Functionality in generating quotes and hiding prices
Efficient support team
Ease of setup and customization options
Professionalism and expertise of support team

Rating Breakdown

  • 5
    98% (107 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 95% (104)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 16, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

The customer service team is highly professional and patient. They helped me resolve a critical issue! Duke, in particular, perfectly addressed all concerns within a very short timeframe. I'm deeply grateful for the team's expertise and stellar service. We will continue using this APP long-term.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team

5 / 5 Share

June 5, 2025

This app is amazing! It provided all the functionality we needed for our quote based B2B business and more with their incredible customer support.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and for taking the time to leave a review! We’re thrilled to hear that our app meets your needs and that our support team could help make your experience even better. If you ever need anything else, we’re always here to help! Best regards, Duke - Storeify Team

3 / 5 Share

April 9, 2025

I’m currently using the paid version of your app, and while it generally works well, I’ve been experiencing a critical issue with email notifications. They are sent inconsistently or not at all when someone submits an enquiry. Unfortunately, this has resulted in me missing out on multiple potential leads over the past month, only realizing it when I manually checked the app. This issue has not only affected my business but also forced me to apologize to clients I didn’t respond to in time. Please can you look into this as a matter of urgency and ensure the email notification system is working reliably?

Using app

6 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi, Thank you for your feedback, and I’m truly sorry to hear about the issue with email notifications — I completely understand how important this is for your business. We’re treating this with top priority. Could you please confirm whether you're using SMTP or our default email system? If you're using SMTP, kindly double-check that the configuration details are correct and up to date, as this may affect email delivery. We've also sent a collaborator access request to your Shopify admin so we can take a closer look at the issue. Once you approve it, we’ll begin our investigation right away. Thank you again for your patience and for choosing our app — we truly appreciate your support and are committed to resolving this as quickly as possible. Best regards, Duke | Storeify Support

5 / 5 Share

March 29, 2025

Very good, the customer service handled the problem quickly, and the quotation was better than what I used before.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us. Best regards, Storeify Team

All reviews

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