StoreLock Copyright Protection
The reviews for the StoreLock app are overwhelmingly positive, highlighting the proactive and helpful nature of the team behind the app. Users appreciate the app's ability to alert them about fraudulent sites, guide them through necessary actions, and provide continuous support in dealing with security issues. The transparency, professionalism, and ongoing follow-up from the StoreLock team have been praised, making users feel more secure about their online businesses. The integrated takedown feature for reporting scams and the ease of setting up the app have also been commended. However, there was one negative review mentioning issues with the app not working properly and causing access problems to the store, leading to its removal.
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Great app and even more fantastic team. Adam and his team are proactive in reaching out and helping us take necessary actions to get fraudulent sites down. I couldn't be more grateful for their hard work and persistence on our behalf. The app alerts us and guides us through steps to take when scams occur but the StoreLock team also keep tabs for us to ensure that fraud sites are taken down. It's really nice to know that while fraud cases have been increasing, we have the StoreLock team on our side ready to help. Any Shopify site doing well and has copyrighted work should absolutely have this app.
Thank you so much for this – it truly means a lot to the whole team. We're proud to be in your corner and we'll always keep pushing until the job is done. We've got you covered! 🦞
Working with StoreLock has completely changed how I feel about the security of my business. After experiencing a clone site attack, I honestly didn’t think I’d ever regain a sense of control or confidence—but Adam and his team proved me wrong. From the very beginning, their level of professionalism and expertise stood out. They didn’t just jump in with generic solutions—they took the time to clearly explain every step they were taking to secure my business. That transparency made a huge difference. I always knew what was happening, why it mattered, and what the next steps would be. What really sets StoreLock apart, though, is their follow-up. They don’t just fix an issue and disappear. Their team consistently checks in, provides updates on the status of my cases, and ensures everything remains secure over time. That ongoing support has been invaluable. Thanks to StoreLock, I finally feel like my business is protected again. If you’re looking for a security team that is responsive, thorough, and genuinely invested in your success, I can’t recommend them highly enough.
Thank you for sharing this. Knowing that you went from feeling completely out of control after a clone attack to feeling confident and protected again is exactly why we built StoreLock. We're glad the transparency and follow-up made a difference, and we'll keep showing up the same way.
Suddenly this is not working properly! Everyone is blocked from accessing our store so we've removed the app. We can't wait 24 hours or more for someone to get back to us.
We're sorry to hear about your experience and completely understand the frustration. We did release an update to improve our on-site content protection, though we haven't received similar reports from any other stores using the app. We do want to clarify that we never received a support request from you. We actually reached out to you within 30 minutes of your uninstall to try to understand and resolve the issue, but unfortunately we weren't given the chance to help before the app was removed. We've been in touch since and would still love the opportunity to dig into what happened and make it right for you.
Finally an app that helps with continuous DMCA issues we've been facing. Love the integrated takedown feature, makes reporting scams so much easier. Support team is also responsive and very helpful!
Really appreciate the review! Glad the takedown feature is making things easier for you. We put a lot of work into streamlining that process. And thanks for the shoutout to the support team, that means a lot. We're here whenever you need us!
I have been experiencing issues with DMCA, and stolen content this app has been fantastic, highly recommended
Thank you for the kind words! We know how frustrating it is to see your original work copied, especially when every piece you create is truly one-of-a-kind. Glad StoreLock is helping keep it that way.
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