StoreLock Copyright Protection
The StoreLock app has received mostly positive reviews from users. Customers appreciate the proactive team behind the app, who help in taking necessary actions to combat fraudulent sites. The integrated takedown feature for reporting scams easily and the responsive support team are highlighted as major benefits. Users also praise the app for alerting them about fake sites and guiding them through the steps to take. However, there are a few negative reviews mentioning issues with the app not working properly, leading to customers being blocked from accessing their store and facing delays in support responses. Overall, the app is recommended for Shopify sites with copyrighted work to protect against fraud and store cloning scams.
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Great app and even more fantastic team. Adam and his team are proactive in reaching out and helping us take necessary actions to get fraudulent sites down. I couldn't be more grateful for their hard work and persistence on our behalf. The app alerts us and guides us through steps to take when scams occur but the StoreLock team also keep tabs for us to ensure that fraud sites are taken down. It's really nice to know that while fraud cases have been increasing, we have the StoreLock team on our side ready to help. Any Shopify site doing well and has copyrighted work should absolutely have this app.
Thank you so much for this – it truly means a lot to the whole team. We're proud to be in your corner and we'll always keep pushing until the job is done. We've got you covered! 🦞
Suddenly this is not working properly! Everyone is blocked from accessing our store so we've removed the app. We can't wait 24 hours or more for someone to get back to us.
We're sorry to hear about your experience and completely understand the frustration. We did release an update to improve our on-site content protection, though we haven't received similar reports from any other stores using the app. We do want to clarify that we never received a support request from you. We actually reached out to you within 30 minutes of your uninstall to try to understand and resolve the issue, but unfortunately we weren't given the chance to help before the app was removed. We've been in touch since and would still love the opportunity to dig into what happened and make it right for you.
Finally an app that helps with continuous DMCA issues we've been facing. Love the integrated takedown feature, makes reporting scams so much easier. Support team is also responsive and very helpful!
Really appreciate the review! Glad the takedown feature is making things easier for you. We put a lot of work into streamlining that process. And thanks for the shoutout to the support team, that means a lot. We're here whenever you need us!
I have been experiencing issues with DMCA, and stolen content this app has been fantastic, highly recommended
Thank you for the kind words! We know how frustrating it is to see your original work copied, especially when every piece you create is truly one-of-a-kind. Glad StoreLock is helping keep it that way.
When I first learned about store cloning scams and how damaging it can be to reputation, I knew we needed this app. Within a year it happened to us, we were alerted by Store Lock and provided with steps to take. The offending site was promptly removed without incident. Worth the low price for the peace of mind.
Thanks so much for sharing this. I am really glad StoreLock was able to catch it and help you get that scam site taken down quickly. That's exactly the scenario we built this for. Appreciate the kind words!
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