Rating

4.9

feedback

83

Reviews

chart

#1,299

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    20%
  • Less than a year
    37%
  • More than a year
    37%

Reviews Summary

The reviews for the Storemapper app are overwhelmingly positive, highlighting the excellent customer service provided by the team, particularly mentioning individuals like Henry, Sophie, Philly, and Brittany. Customers appreciate the app's performance, ease of use, and the quick response from the support team in resolving any issues. The app is praised for its functionality, customization options, and the seamless integration with Shopify. Users also mention the app's ability to display store locations effectively and improve the overall customer experience on their websites. However, there is one review that criticizes the app for being expensive compared to other store locator options available in the market.

Highlights

Excellent customer service and support
App performance and ease of use
Customization options and integration with Shopify
Effective display of store locations
Pricing compared to other options

Rating Breakdown

  • 5
    93% (77 ratings)
  • 4
    5% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (81)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 10, 2025

I had the pleasure of meeting with Henry Mugo this morning. My email provider had my time zone set incorrectly causing me to think our meeting was at 8am vs 7am, so I was late. That said, Henry followed up asking if I was going to make it - and we jumped right on the call. He walked me through fixing our issue in mere minutes. I couldn't be happier with Henry's professionalism, and genuine smile. I honestly believe he was happy to help. Thanks again Henry!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

Excellent onboarding and proactive customer support team.

Store

Nelsons

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Satisfied with the app permformance and functionalities. Excellent customer service I received. Shout out to Henry Mugo for the great support!

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

Sophie on the StoreMapper team is amazing! She is very responsive and patient as we work through my requests.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

Really great service – always helpful and friendly! I feel well taken care of every time, and it's clear that quality and customer satisfaction are a top priority. Highly recommended!

Using app

About 4 years

Total reviews

1

Average rating

5.0

All reviews

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