Storemapper Store Locator Map
Storemapper is highly praised for its ease of use, customization options, and excellent customer service. Users appreciate the fast response times and helpful support provided by the team, especially mentioning specific team members like Henry, Sophie, Philly, and Kriti. The app's functionality, including bulk uploading via CSV, customization to match brand aesthetics, and built-in analytics, has been highlighted as valuable for businesses with retail partners. Additionally, the proactive approach of the customer support team in resolving issues and ensuring WCAG compliance has been commended. However, there is one review mentioning the app being perceived as expensive compared to alternatives, suggesting that pricing could be a consideration for some users.
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Storemapper has been a fantastic addition to our Shopify store. We work with a growing network of retailers and it allows us to add/update locations fast — bulk uploading via CSV took a fraction of the time we expected, and the ability to download an Excel file and update quickly has been a huge time-saver. The customization options let us match the map's look to our brand without needing a developer. We've also gotten real value out of the built-in analytics like being able to see which areas are searching for us most has directly informed where we focus our retail outreach. What really sets Storemapper apart, though, is the support. Every time we've had a question or run into an issue, their team has responded quickly and actually solved the problem instead of just pointing us to a help doc. We recently learned that the app wasn't 100% WCAG compliant and WCAG is a high priority item for our team when considering apps - both installing and keeping. We'd outlined the accessibility issues and they worked diligently to resolve them. We are thankful for their fast and responsible support allowing us to return to 100% WCAG compliance. If you're a Shopify brand with retail partners, dealers, or distributors, we'd genuinely recommend giving Storemapper a try. It's easy to set up, and it's clearly built by a team that truly cares and work tirelessly to keep improving it.
Sophie was incredibly exceptional and made the entire process seamless. I would gladly give more stars if I could.
Thank you so much for taking the time to leave us this review! It was a joy to help you and we're always happy to hop on a call or chat for anything you need, anytime :) Take care!
Great app with great customer service.
Thank you for this awesome review! We're so thankful to have you as a customer and we're always happy to help with anything you need :)
App works well. Excellent customer support.
It's our pleasure to help y'all! So glad you're enjoying Storemapper! And huge thank you for this review :)
Great experience working with Storemapper and their customer service team!
We're so thankful for y'all! We really appreciate you taking the time to leave this review and look forward to the next time we chat :)
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