StoreRocket Store Locator
Beautifully designed store locator for websites!
Rating
4.4
feedback
7
chart
#3,065
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
0%
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Less than a year
86%
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More than a year
14%
Reviews Summary
StoreRocket is highly praised by users for its ease of installation and setup, customization options, user-friendly interface, and helpful support team. Users appreciate the app's ability to make their store locator unique and look professional. The detailed exports provided by the app have also been beneficial for organizing data outside of the platform. However, there have been some negative experiences reported, particularly regarding issues with the dashboard beta release that affected functionality across multiple stores. Users faced difficulties with re-subscribing to plans and receiving timely support, leading to frustration and ultimately switching to alternative store locator solutions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 7, 2023
StoreRocket checks all the boxes! The app was very easy to install and set up, and it has just the right amount of customizations to make your store locator unique and look like it was developed just for your website. We'll be looking to upgrade our account once we hit the location limit of our current plan.
Thank you so much for taking the time to share your positive experience with StoreRocket! If you ever have any questions or concerns, please don't hesitate to reach out. We're always here to help. Adriano Founder of StoreRocket
Feb. 15, 2023
We've used StoreRocket for nearly 3 years and it checks off all of the boxes for a low-lift solution. It looks great, is easy to customize, the user interface is extremely user-friendly, and the detailed exports have helped us to organize in other ways outside of the app. Any time we've encountered issues, the support team is quick to respond and resolve the issue. We're looking forward to growing with the platform into the future!
Thank you for sharing your positive experience with StoreRocket! I am delighted to hear that StoreRocket has been a valuable asset to your business for nearly three years and that you've found our support team to be helpful. Looking forward to continuing to support your business and helping you to grow in the future. Thank you for choosing StoreRocket, and for your kind review! Best regards, Adriano Founder of StoreRocket
Jan. 5, 2023
Very good app, works and looks beautiful. Adriano was very helpful in getting me set up. A+++ would recommend!
Thank you so much for the kind words! It's a pleasure for me to have you as a client. If you have any questions, just message me and I'll do my best to help you. Adriano Founder of StoreRocket
Jan. 4, 2023
BEWARE. Extremely disappointed in this app. It worked beautifully the first time I used it. I attempted to add it to more than one of our Shopify stores, because I was convinced on the first go. But, somewhere down the line they released a 'beta' of the dashboard and it severely effected the function across 3+ of my stores. Repeatedly, it kept asking for us to re-subscribe our plan and when attempting to do so, did nothing but refresh the page and bring us back to the same re-subscribe page. After many attempts trying to contact support, no one answered or was able to help. I'm forced to leave a distasteful review and switch all of our store locators elsewhere. It's truly a shame.
It breaks my heart to read that StoreRocket worked beautifully for you at the beginning and then you've found an issue that made you leave this review. Please let me explain what happened. It's really important to me. I've tried getting in touch with you but unfortunately, there might've been some issues with the responses because you haven't received my replies and I haven't gotten yours. That is why I always recommend using the support button from Shopify (so one of the Shopify experts can get involved too). All your projects are still there, up and running, you just had to switch between them from the "Projects selector" displayed in the top-left of the sidebar. Misunderstandings can happen and they are not done with bad intentions. Please let me sort this out for you: just send me a message and I'll do everything I possibly can. Adriano Founder of StoreRocket
Oct. 11, 2022
This map had the customizations I needed and the ability to embed anywhere. Overall I'm pretty happy with it.
Using app
10 months
Total reviews
7
Average rating
4.4
Thank you so much for taking the time to share your review! I'm glad StoreRocket has the customizations you needed and I'm excited to show you our new features. Don't hesitate to get in touch if ever you have any questions! Adriano Founder of StoreRocket
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