Stylo: AI in Zendesk
Solve Zendesk Tickets faster with Generative AI.
Rating
4.7
feedback
14
chart
#4,226
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
29%
-
Less than a day
7%
-
Less than a month
7%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising its ability to automate responses to repetitive tickets, improve productivity, and save time. Users appreciate that the app can handle a wide range of questions beyond just Shopify details, making it versatile and valuable for customer support teams. The integration with Shopify data has been particularly beneficial, reducing ticket volume and streamlining the support process. Additionally, users have highlighted the app's accuracy in generating responses and its impact on performance metrics.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 8, 2024
Was surprised to see that it can answer a very wide range of questions, not just shopify details.
April 20, 2024
Not free fraudulent
Unfortunately, for an app to not be gated by entering in a credit card for a trial, it *must* be listed as free. We are very transparent about our pricing on the app listing page and at our website at askstylo.com/pricing.
March 18, 2024
I wasn't familiar with Stylo at all, I found this app in the Shopify app store and that led me to the Zendesk app store to find that they have several apps all centered around AI in CX. Though we use Shopify we don't have a high volume of tickets that need automated responses, we actually ended up using the Scribe app to write our help center articles for us. It's like chatgpt for our help center, which is more useful for us as we are just getting started with a support team (2 people) and it's harder to create a robust help center than it is to just answer the few tickets we get. I'm sure we'll get to the point where we need the generated response AI as well but for now Scribe has been a huge help!
March 18, 2024
Stylo has been at this for a while (we've been a customer for more than a year) and they are hands-down the best AI system in Zendesk. Adding Shopify data was a feature request we put in a while ago so it's great to see that they took this seriously and built it into a separate app. If you have a high volume of tickets that slip through ticket deflection you should definitely take a look at this.
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