Rating

5.0

feedback

16

Reviews

chart

#3,375

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    6%
  • Less than a year
    75%
  • More than a year
    19%

Reviews Summary

The reviews for Subscribfy are overwhelmingly positive, highlighting the app's features, functionality, and the exceptional support provided by the team. Users appreciate the ease of implementation, the impact on revenue, and the positive response from customers to the subscription model. The team is praised for being responsive, proactive, and collaborative, going above and beyond to ensure a smooth experience for merchants. Customers also mention the increase in customer retention, purchase frequency, average order value, and lifetime value after using Subscribfy. However, one review mentioned a desire for better options related to offering free shipping for specific products or countries.

Highlights

Positive feedback on features, functionality, and ease of implementation
Exceptional support and responsiveness from the team
Increase in revenue, customer retention, and key metrics
Desire for additional options related to free shipping
Collaborative and proactive approach from the team

Rating Breakdown

  • 5
    94% (15 ratings)
  • 4
    6% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (16)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 13, 2025

We are avid users of Subscribify and have found the features and functionality immeasurably useful out of the box. Further, the team is not only willing to help with timely support and troubleshooting, but true partnership in thinking through our subscription business model.

Using app

9 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 21, 2025

Très bonne app. Equipe à l'écoute et réactive.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

We moved away from Yotpo and adopted Subscribfy Loyalty, and the difference has been incredible. The implementation and integration process was smooth and far easier than expected. The entire team has been extremely helpful, working closely with us, listening to our needs, and even collaborating on new features. The customer UI/UX is much easier to navigate now, and our customers love the new way they can redeem points at checkout!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Subscribfy has been a game changing, profit driving tool for Jordan Craig. Before partnering with them, we only offered an annual membership. While it had decent traction, we saw a lot more potential. Elena and Samy worked closely with us to launch a monthly version of our TRUE membership program to attract a broader customer base. Today, Jordan Craig offers both monthly and annual membership plans, each with its own perks. The Subscribfy team took care of everything, from designing the landing page to optimizing our cart and checkout experience. Since launching their version, we’ve seen consistent 10% week over week growth in new TRUE members. It’s adding up quickly and becoming increasingly profitable. The success of TRUE made it an easy decision to move our product subscription business over to Subscribfy as well. Just like with the membership rollout, their team handled the full setup, including PDP edits and layout improvements. In only four months, subscriptions have increased by over 171%. We’ve added subscriptions for several bestsellers, including our scallop t-shirts, boxers, and mystery boxes. Customers are returning more often, spending more per visit, and engaging with our brand in a more meaningful way. By increasing repeat purchase rate and shortening the time between purchases, Subscribfy is helping us drive long term customer value. If you’re an ecommerce brand selling repeat purchase products, we can’t recommend Subscribfy enough.

Using app

6 months

Total reviews

14

Average rating

4.9

5 / 5 Share

Aug. 13, 2025

We've had a great experience since adding Subscribfy Memberships & Subscriptions this spring. Memberships have added a great new source of revenue for us, and our customers are loving the ability to join the program and immediately earn perks. Samy, Elena & the entire team are also incredible to work with. It's such a typical process to work with a sales team who transition you to a onboarding rep and ultimately a customer success manager, but with Subscribfy we've worked with the top leaders since Day 1, with a direct line that is hard to come by with other businesses. We highly recommend considering them if reviewing a membership program!

Using app

5 months

Total reviews

2

Average rating

5.0

All reviews

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