Rating

4.9

feedback

14

Reviews

chart

#3,345

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    0%
  • Less than a month
    36%
  • Less than a year
    36%
  • More than a year
    21%

Reviews Summary

The BSS Commerce app for Shopify subscription services has received overwhelmingly positive reviews from users. Customers appreciate the app's intuitive setup, cost-effectiveness, and excellent customer support. The team at BSS Commerce, particularly Gigi and Xu Tho, are commended for their responsiveness and willingness to help with customizations and technical issues. Users also praise the app for being easy to integrate and for providing clear instructions for creating subscription plans. Additionally, the app's compatibility with PayPal and its ability to handle variants efficiently are highlighted as key strengths. However, a few users mentioned minor issues such as dashboard discrepancies and missing features, but these were promptly addressed by the support team.

Highlights

Intuitive setup and easy integration
Excellent customer support
Cost-effectiveness
Compatibility with PayPal
Efficient handling of variants

Rating Breakdown

  • 5
    86% (12 ratings)
  • 4
    14% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 15, 2022

I spent a while researching different subscription apps on Shopify and the BSS Commerce app was the most intuitive programme with a simple plug and play setup. I also required customisation to the subscription box and Gigi, in their customer support team and the technician XuTho were very accomodating in meeting my requests. I can't thank the team enough for their help throughout - even when I was asking plenty of questions! The BSS Commerce app is way easier to integrate than the other subscription apps, and much more cost-effective. 5+stars from us - Let's Sanitise Team

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need. Cheers!

4 / 5 Share

Jan. 27, 2022

This is a great app for the price. It offers most of the features you will need and the interface is friendly and intuitive. And there are NO profit-eating fees for every subscription you sell. I'm having a bit of an issue with the lack of admin notification setting in my Platinum plan, but my service rep Gigi, and tech expert, Xu Tho, are working to resolve it quickly.

Store

HRDQ

Using app

7 months

Total reviews

8

Average rating

4.5

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need. Cheers!

5 / 5 Share

Nov. 24, 2021

Compared to the other Shopify subscription software, this is the best and least expensive -- and intuitive to install. I also asked a few questions to support and got amazingly detailed replies. Highly recommended.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need. Cheers!

4 / 5 Share

Aug. 14, 2021

Had a small issue with the dashboard showing the wrong amount, but they replied right away, and resolved it for the next order. Thank you!!!!!!!!!!!!!!!!!!!!!!!!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for sharing your review with us. Your review will definitely motivate us to work harder and improve the app day by day. Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need. Take care!

5 / 5 Share

July 29, 2021

We used this app to help us install a monthly subscription, and the creation of the subscription plan had very clear instructions to follow. Additionally, we needed help to establish something in the subscription plan, and we contacted a member of the BSS Commerce business. They helped us immediately. They were very efficient, good, and quick at communicating, and helped us solve every problem. Love the team, and love the app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your nice review and your patience so far. Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need. Take care!

All reviews

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