Rating

4.9

feedback

16

Reviews

chart

#3,241

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    12%
  • Less than a month
    44%
  • Less than a year
    31%
  • More than a year
    0%

Reviews Summary

The BSS Commerce app for Shopify has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, intuitive setup, and cost-effectiveness compared to other subscription apps. The customer service provided by the team, particularly individuals like Gigi and Xu Tho, is highlighted as exceptional, with quick responses and efficient problem-solving. Users appreciate the responsiveness of the support team to inquiries and feedback, as well as the willingness to help with customizations and resolving issues promptly. Some users mentioned minor issues like dashboard discrepancies, but these were quickly addressed by the support team. Overall, the app is recommended for those looking for a subscription solution for their Shopify store, especially for its functionality, customer service, and value for money.

Highlights

Ease of use and intuitive setup
Exceptional customer service
Cost-effectiveness compared to other apps
Responsive support team
Efficient issue resolution

Rating Breakdown

  • 5
    88% (14 ratings)
  • 4
    12% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 15, 2025

great people and very helpful

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2025

Great App, amazing customer service!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2022

I spent a while researching different subscription apps on Shopify and the BSS Commerce app was the most intuitive programme with a simple plug and play setup. I also required customisation to the subscription box and Gigi, in their customer support team and the technician XuTho were very accomodating in meeting my requests. I can't thank the team enough for their help throughout - even when I was asking plenty of questions! The BSS Commerce app is way easier to integrate than the other subscription apps, and much more cost-effective. 5+stars from us - Let's Sanitise Team

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need. Cheers!

4 / 5 Share

Jan. 27, 2022

This is a great app for the price. It offers most of the features you will need and the interface is friendly and intuitive. And there are NO profit-eating fees for every subscription you sell. I'm having a bit of an issue with the lack of admin notification setting in my Platinum plan, but my service rep Gigi, and tech expert, Xu Tho, are working to resolve it quickly.

Store

HRDQ

Using app

7 months

Total reviews

8

Average rating

4.5

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need. Cheers!

5 / 5 Share

Nov. 24, 2021

Compared to the other Shopify subscription software, this is the best and least expensive -- and intuitive to install. I also asked a few questions to support and got amazingly detailed replies. Highly recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need. Cheers!

All reviews

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