Rating
4.9
feedback
14
chart
#6,579
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
0%
-
Less than a month
36%
-
Less than a year
36%
-
More than a year
21%
Reviews Summary
The BSS Commerce app for Shopify has received overwhelmingly positive reviews from users. Customers appreciate the app's intuitive and easy-to-use interface, making it simple to set up and integrate with their online stores. The customer support team, particularly Gigi and Xu Tho, has been praised for their responsiveness and helpfulness in resolving issues and providing detailed assistance. Users also highlight the cost-effectiveness of the app compared to other subscription software available for Shopify. Some minor issues, such as dashboard discrepancies and missing features, were quickly addressed by the support team, leading to high satisfaction among users. Overall, the app is recommended for those looking for a subscription solution for their Shopify store.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 15, 2022
I spent a while researching different subscription apps on Shopify and the BSS Commerce app was the most intuitive programme with a simple plug and play setup. I also required customisation to the subscription box and Gigi, in their customer support team and the technician XuTho were very accomodating in meeting my requests. I can't thank the team enough for their help throughout - even when I was asking plenty of questions! The BSS Commerce app is way easier to integrate than the other subscription apps, and much more cost-effective. 5+stars from us - Let's Sanitise Team
We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!
Jan. 27, 2022
This is a great app for the price. It offers most of the features you will need and the interface is friendly and intuitive. And there are NO profit-eating fees for every subscription you sell. I'm having a bit of an issue with the lack of admin notification setting in my Platinum plan, but my service rep Gigi, and tech expert, Xu Tho, are working to resolve it quickly.
Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!
Nov. 24, 2021
Compared to the other Shopify subscription software, this is the best and least expensive -- and intuitive to install. I also asked a few questions to support and got amazingly detailed replies. Highly recommended.
Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!
Aug. 14, 2021
Had a small issue with the dashboard showing the wrong amount, but they replied right away, and resolved it for the next order. Thank you!!!!!!!!!!!!!!!!!!!!!!!!
Thanks for sharing your review with us. Your review will definitely motivate us to work harder and improve the app day by day. Don’t forget to reach the team at [email protected] anytime you are in need. Take care!
July 29, 2021
We used this app to help us install a monthly subscription, and the creation of the subscription plan had very clear instructions to follow. Additionally, we needed help to establish something in the subscription plan, and we contacted a member of the BSS Commerce business. They helped us immediately. They were very efficient, good, and quick at communicating, and helped us solve every problem. Love the team, and love the app.
Thank you so much for your nice review and your patience so far. Don’t forget to reach the team at [email protected] anytime you are in need. Take care!
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