Super Simple Subscriptions
The customer-first subscription app for explosive growth
Rating
5.0
feedback
17
chart
#5,313
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
29%
-
Less than a month
24%
-
Less than a year
35%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its simplicity, ease of use, and excellent customer support. Many users appreciate the sleek designs, advanced subscription options, and the ability to customize the app to fit their store's theme. The support team, especially Stefan, is highlighted for being responsive, helpful, and willing to make custom changes for users. Users also mention that the app is continuously improving based on feedback, making it even better over time. Overall, the app is highly recommended for those looking to add subscriptions to their online store.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 12, 2024
This is a fantastic app! It’s easy to set up and easy to understand. The app offers customization options that help with my branding, like adding my logo and store colors to the automated emails. I love the portal login that allows my customers to view their orders, change their next shipment date, and update their address. Great feature! There have only been a few bugs, and the developer fixed those right away. The support team is extremely responsive and answers all my emails very quickly. Highly recommend this app for all store owners!
June 9, 2024
Easy to setup and customize. The app is very well made and support is very quick to reply. No issues yet. I highly recommend this to anyone out there looking for a subscription app.
Thank you for your kind words! We're delighted you found our app easy to set up and customize. Our support team is always here to help and we cannot wait to help you grow your subscription business!
June 7, 2024
I recently had a great experience with the Super Subscription app and their customer support team. I encountered an issue where my customer was seeing two different totals during checkout when using Shop Pay. Confused and unsure of how to resolve the problem, I reached out to Super Subscription for assistance. Stefan, the customer support representative, was incredibly helpful and responsive. He quickly looked into the issue and provided a temporary solution for my customer, advising them to click on "Check out" first and then select Shop Pay from the checkout page. This workaround allowed the discount to show up correctly. Although the issue seemed to be related to Shop Pay itself, Stefan went above and beyond by recommending that I contact Shopify's support team for further assistance, as they own Shop Pay. He even mentioned that he would keep an eye out for any additional information that could help resolve the issue. Throughout our conversation, Stefan was friendly, knowledgeable, and genuinely interested in ensuring that my problem was addressed. His excellent customer service left a lasting impression on me. Furthermore, I have to commend the Super Subscription app itself. It has been a fantastic addition to my Shopify store, and I couldn't be happier with its features and functionality. I highly recommend the Super Subscription app to any Shopify store owner looking for a reliable and user-friendly subscription solution. The app, combined with their exceptional customer support, makes for a winning combination. Thank you, Super Subscription and Stefan, for your outstanding service!
Thank you so much for your comprehensive and glowing review, Beutimi! We're thrilled to hear about your positive experience with our app and customer support. Your kind words about Stefan’s dedication and the functionality of our app mean a lot to us. We're always here to support you and ensure that your experience with Super Subscriptions remains exceptional. Thank you for recommending our app to other Shopify store owners. We wish you the best of luck with your elegant store and if you ever need further assistance or have additional feedback, please don’t hesitate to reach out. We're here to help!
June 7, 2024
Best service so far!
Thank you for your fantastic feedback, Calori! We're thrilled to hear that you've had the best service experience with us. Your satisfaction is our top priority, and we look forward to continuing to support you. If you ever need anything, we're here to help! Additionally, we have some exciting updates to the app coming soon that we believe you'll find very beneficial. We'll be in touch with more details once they are ready!
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