All reviews

Rating Breakdown

  • 5
    99% (112 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 96% (109)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2025

I've tested most of the "top" subscription apps on the Shopify app store and this is simply the best. It offers comprehensive functionality, is thoughtfully designed, and is both easy to set up and intuitive to use. Best of all, the support from the team is outstanding - real people, not bots. They are responsive, knowledgeable and genuinely helpful. They made the migration to Super Subscription smooth and hassle free.

Using app

29 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Nov. 6, 2025

Recently installed this for our store and it's been a delight working with them. The support team (Stefan and developers) have been amazing in resolving issues quickly and are always willing to offer help!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

The app has helped us to manage subscriptions in our first year of business. Once you get the hang of it, it's pretty straightforward. On one or two occasions, I've had questions and I use the support tab on the side. Someone (a real person) reaches out to me and guides me through the issue. Thank you guys for a simple, free product. Black Mountain Roasters definitely appreciates you all.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Stefan and the crew have been great to work with. They continue to add features like the variable discount feature. They are very quick to respond and answer any questions I have too.

Store

HAUTE

Using app

11 months

Total reviews

11

Average rating

3.4

5 / 5 Share

Oct. 27, 2025

VERY GOOD!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

stefan just helped me fix a problem (user error on my part) and explained what I needed to adjust and how. extremely quick and professional support, thank you! The app is also pretty easy to use and configure, I was just having a moment tonight :-). nice to know that there is excellent help when my brain is tired.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

The entire team was super helpful in making the migration to their platform very easy. We had to troubleshoot some issues and Stefan and the developers did not hesitate to work late in the night to make sure the billing cycle go live would go seamlessly. Very happy with the platform so far. Super easy to use and by far the most competitive (currently free!!!). We used Bold and Recharge before and Super Subscriptions customer service is another level! Highly recommend

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2025

Very easy to use and the customer service is by far the best I've encountered!

Using app

22 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 7, 2025

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Stefan was amazing and had a ton of patience with me. After about 2 hours all issues were resolved and I learned a lot in the process. I am extremely thankful! Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2025

I am using this app from last 6 months no issue till date.. Great support service.. solves the query within a day. Best application Best Service

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2025

Works great - lots of customization. And also very fast and effective support. I recommend it for sure.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2025

Easy to use, effective, and very helpful and responsive support team. Highly recommended!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review, and congratulations on your first subscription! We are truly excited to support you on your growth journey and if there is anything more we can do for you please do not hesitate to contact us again. We are here to help!

5 / 5 Share

April 22, 2025

Everyone is super helpful answering any questions I've had and the app has been very streamlined to install and use!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2025

Brilliant app considering there is no cost and the support is super fast and had a slight glitch sorted for us within a few hours. Brilliant.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Very efficient app and very responsive customer service. They could solve my problem in a minute

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

I had an incredible experience working with Stefan from Super Subscription. He went above and beyond to help me set up pricing options for my subscription and one-time purchase products. His innovative ideas and constant availability to answer questions and provide follow-ups made the entire process seamless. One of my key requirements was to clearly separate options for subscriptions and one-time purchases so customers could easily differentiate between the two. Another significant challenge was Shopify’s inability to display multiple prices for a single product. Since my products are sold in 3, 4, and 6-month supplies with different pricing for subscriptions and one-time purchases, displaying original and discounted prices was critical. Stefan found a brilliant workaround, enabling both prices to be displayed seamlessly. Additionally, Shopify's limitations made it impossible to add more than one option for the one-time purchase. Stefan tackled these challenges by designing a creative solution with variants that instantly show whether the product is available as a subscription or a one-time purchase. His approach was both user-friendly and exceeded my expectations. Beyond pricing, Stefan went the extra mile with coding adjustments. He helped fine-tune text alignment, customized variant button colors (beyond Shopify's standard editor capabilities), and made other tweaks to ensure the final setup was flawless. Overall, Stefan’s expertise, professionalism, and dedication were outstanding. If you need a subscription app that can handle complex pricing structures while offering innovative solutions and top-notch support, I highly recommend Stefan and the Super Subscription team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Robust subscription features with incredible onboarding support. We needed help migrating our previous subscription data from a third party checkout system, and the team at Super Subscriptions was here to help every step of the way! They went above and beyond to ensure all of our data was moved securely and accurately. We love this app

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

I am deeply grateful for the developer's incredibly prompt support. They responded to my inquiries with exceptional speed, which was a tremendous help. This app provides all the essential features I needed and has become an invaluable asset to my store. The fact that such a high-quality product is offered for free is extremely beneficial for fledgling stores like mine. While the app is already excellent, it would be even better if the Shopify admin panel UI could also be translated. I hope this feature will be implemented in the future. Overall, I highly recommend this app for its functionality and outstanding support.

Using app

About 2 months

Total reviews

1

Average rating

5.0