Super Subscriptions App
The customer-first subscription app for explosive growth
Rating
5.0
feedback
170
chart
#8,366
All reviews
Review RSS Feed
Jan. 6, 2026
I have just started using this app but so far it has everything that I need to launch my first subscription box with my customers! The tech support team has been super helpful in getting the widget to work correctly with my theme! I am excited to continue to use this app and see what happens in the future :)
Thank you for your wonderful feedback! We’re glad the app has everything you need and that our support team could help get everything working smoothly. We’re excited to be part of your subscription journey! 🙌
Jan. 5, 2026
Good!
Thank you for your feedback! We’re glad our team could help get everything set up smoothly. We truly appreciate your support! 🙌
Jan. 2, 2026
I had just a few simple questions when using this new app, I asked during off hours and their chatbot responded with a reasonable answer. But I was surprised when I opened the chat window the next day to find a real person had taken the time to respond with an even better option. Definitely happy with this app for my shopify store subscriptions
Thank you for your wonderful feedback! We’re glad you had a great experience with our support and that the app is working well for your Shopify store. We truly appreciate your support! 🙌
Jan. 2, 2026
Had amazing help from costumer service. Thankyou Shekhar :)!
Thank you for your kind feedback! We’re glad our customer service could help and that you had a great experience. We truly appreciate your support! 🙌
Dec. 30, 2025
Have recently started using this app & its awesome. Customer service is also amazing, always so friendly & quick to help. High recommended!
Thank you for your kind feedback! We’re thrilled to hear you’re enjoying the app and our support. We truly appreciate your recommendation! 🙌
Dec. 5, 2025
LOVE this app! It was exactly what we were looking for... downloaded app and spent a few hours adding French translations to everything to accomodate our customers. The set-up process was easy by following the guide and the help and knowledge base was very helpful and easy to understand. Since I am not very knowledgable with CSS coding, we reached out on their CHAT and Stefan was able to fix a custom color for us within a few minutes! Very impressed with the app so far and the customer service is impeccable! Linda
Thank you so much for the wonderful feedback, Linda! We’re thrilled to hear you’re loving the app and that the setup, translations, and support experience went smoothly. Our team truly appreciates your kind words! 🙌
Nov. 10, 2025
This app has been a blessing! Also, as a designer, the UI design and the options to change the widget's colors and styles really come in handy. But what really stands out is the customer service. Every time I have an issue, they have an AI that helps you answer basic questions, and if the AI can't help, they immediately have a CS rep ready to help.
Thank you so much for the kind words! We’re happy to hear you’re enjoying the app, the design flexibility, and our support experience. We truly appreciate your feedback and support! 🙌
Nov. 10, 2025
I've tested most of the "top" subscription apps on the Shopify app store and this is simply the best. It offers comprehensive functionality, is thoughtfully designed, and is both easy to set up and intuitive to use. Best of all, the support from the team is outstanding - real people, not bots. They are responsive, knowledgeable and genuinely helpful. They made the migration to Super Subscription smooth and hassle free.
Thank you so much for the amazing review! We’re thrilled to hear you’re enjoying the app and that the migration went smoothly. Your kind words about our support team truly mean a lot to us—thanks for choosing Super Subscriptions! 🙌
Nov. 6, 2025
Recently installed this for our store and it's been a delight working with them. The support team (Stefan and developers) have been amazing in resolving issues quickly and are always willing to offer help!
Thank you for your wonderful feedback! We’re glad the app has been a delight to use and that our support team could help quickly. We truly appreciate your support! 🙌
Oct. 28, 2025
The app has helped us to manage subscriptions in our first year of business. Once you get the hang of it, it's pretty straightforward. On one or two occasions, I've had questions and I use the support tab on the side. Someone (a real person) reaches out to me and guides me through the issue. Thank you guys for a simple, free product. Black Mountain Roasters definitely appreciates you all.
Thank you so much for the kind words! We’re glad the app has been helpful for your business and that our support team could assist when needed. We truly appreciate your support and are happy to be part of your journey! 🙌
Oct. 27, 2025
Stefan and the crew have been great to work with. They continue to add features like the variable discount feature. They are very quick to respond and answer any questions I have too.
Thank you so much for your kind words! We’re glad to hear you’re enjoying the app and our new features, and that our team has been quick to help whenever needed. We truly appreciate your support! 🙌
Oct. 27, 2025
VERY GOOD!
Thank you for your feedback! We’re glad you’re happy with the app and truly appreciate your support! 🙌
Jan. 30, 2026
Stefan has once again helped me out. He has gone above and beyond addressing my issue and then offering to align the format with my theme. He is also adding some features to his backlog that will allow me to provide an even better experience to my subscription customers. Thanks again Stefan, much appreciated.
Thank you for your kind feedback! We’re glad Stefan could help and that the app has been easy to use. We’re always happy to assist, even on “tired brain” nights! 🙌
Sept. 15, 2025
The entire team was super helpful in making the migration to their platform very easy. We had to troubleshoot some issues and Stefan and the developers did not hesitate to work late in the night to make sure the billing cycle go live would go seamlessly. Very happy with the platform so far. Super easy to use and by far the most competitive (currently free!!!). We used Bold and Recharge before and Super Subscriptions customer service is another level! Highly recommend
Thank you so much for the amazing review and recommendation! We’re thrilled to hear the migration went smoothly and that our team could support you every step of the way. We truly appreciate your kind words and are glad you’re enjoying the platform! 🙌
Aug. 9, 2025
Very easy to use and the customer service is by far the best I've encountered!
Thank you for your kind feedback! We’re glad the app is easy to use and that our customer service stood out. We truly appreciate your support! 🙌
Feb. 3, 2026
Shekhar was great and after about 30 minutes all issues were resolved and I learned a lot in the process. I am extremely thankful! Thank you!
Thank you so much for your kind feedback! We’re glad all the issues were resolved and that the process was helpful for you. We truly appreciate your support! 🙌
July 11, 2025
I am using this app from last 6 months no issue till date.. Great support service.. solves the query within a day. Best application Best Service
Thank you for your fantastic feedback! We’re glad the app has been working smoothly and that our support team could resolve your queries quickly. We truly appreciate your kind words and support! 🙌