Super Pinch and Zoom
Super Pinch and Zoom: Luxury product images desktop & mobile
Rating
3.9
feedback
30
chart
#1,453
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
7%
-
Less than a month
20%
-
Less than a year
43%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify App are mostly positive, with users praising its functionality and ease of installation. Many users appreciate the zoom feature and the modern look it adds to their store. The app is described as professional, classy, and fulfilling all the requirements for product zoom. Users also highlight the great customer support provided by the technical team, quick responses, and helpful assistance in customizing the app. However, there are a few negative reviews mentioning issues with support response times and functionality on certain themes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 29, 2024
This is the app I was looking for for a long time, a modern lightbox for Dawn theme. I downloaded yesterday and app works perfectly! There is a nice fade effect on the background when you click on product photos, it looks very modern. I would say this app is a must-have for every shopify store. If you are thinking about downloading, you should!
Sept. 2, 2024
If I had to give 0 stars I would. I had this app installed on both my stores. One store it showed up perfectly.. no issues. My other store had issues with the zoom feature. I reached out and was asked to allow permission for help with the issues. I allowed access immediately and they never addressed the problem or reached back out to me. I felt totally ignored. I uninstalled from the store I had issues with and two weeks later I'm uninstalling from the store it showed up perfectly on. Why should I support an app that doesn't support me when I have issues.
Thanks for your feedback. The app is designed for some specific Shopify store themes. This app is compatible with the following themes- Down, Debut, Brooklyn, and Supply. But you are using trade theme. It is not a big problem. Rarely, the app might conflict with some theme's special characteristics, but we have a 24/7 support team ready to help. You installed the app only. You did follow our instructions for the default zoom disable option: https://greatshub.com/apps/super_pinch_zoom/faq. You should disable the default zoom option first. And we did not receive any email for support or chat, on the contrary. So, we were not even given the chance to help... We're available 24/7 for you. It's our priority to ensure our users have the app running correctly.
Aug. 17, 2024
no support app does not work its better not to install app
Hi AS-IT-IS Nutrition, Sorry about that. Our app does not support your store theme. If you were to wait for the support team to fix the zoom issue, they would. Our app is working fine in more than 700 stores.
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