Super Pinch and Zoom
Super Pinch and Zoom: Luxury product images desktop & mobile
Rating
3.8
feedback
29
chart
#1,175
All reviews
Rating Breakdown
Review RSS Feed
Sept. 2, 2024
If I had to give 0 stars I would. I had this app installed on both my stores. One store it showed up perfectly.. no issues. My other store had issues with the zoom feature. I reached out and was asked to allow permission for help with the issues. I allowed access immediately and they never addressed the problem or reached back out to me. I felt totally ignored. I uninstalled from the store I had issues with and two weeks later I'm uninstalling from the store it showed up perfectly on. Why should I support an app that doesn't support me when I have issues.
Thanks for your feedback. The app is designed for some specific Shopify store themes. This app is compatible with the following themes- Down, Debut, Brooklyn, and Supply. But you are using trade theme. It is not a big problem. Rarely, the app might conflict with some theme's special characteristics, but we have a 24/7 support team ready to help. You installed the app only. You did follow our instructions for the default zoom disable option: https://greatshub.com/apps/super_pinch_zoom/faq. You should disable the default zoom option first. And we did not receive any email for support or chat, on the contrary. So, we were not even given the chance to help... We're available 24/7 for you. It's our priority to ensure our users have the app running correctly.
Aug. 17, 2024
no support app does not work its better not to install app
Hi AS-IT-IS Nutrition, Sorry about that. Our app does not support your store theme. If you were to wait for the support team to fix the zoom issue, they would. Our app is working fine in more than 700 stores.
Jan. 27, 2024
great service
Thank you for the great review! Your insights are incredibly valuable.
Jan. 27, 2024
Oh I am so impressed with this professional and classy looking well thought out app! It comes with ALL the features I was looking for. My photos look super clean and sharp with this app. The app also installed flawlessly into my Pixel Union Grid Theme on desktop and mobile, no issues at all. I highly recommend this app! I'm just so pleased, thank you!
We value the time you invested in writing this review and sharing your thoughts about our support and software. We enjoyed serving you, and your sweet remarks encourage us to keep doing our absolute best. :) I'm grateful. Best wishes, The GreatsHub...
Aug. 23, 2023
Amazing and everything in the free option too. This is exactly what I was looking for in my store as a feature :-)
July 14, 2023
EXACTLY what I was looking for! I'm so happy. I was getting very frustrated because my images didn't have a zoom function, and they appeared small. It was very easy to install, and I got the result I was hoping for.
Thank you so much for the comments about the app functionality and easy to install.😊It makes us happy that our app proves valuable for you and your business. Thanks for trusting All the best, The GreatsHub Team.
April 23, 2023
i love this app, it knows which spot itching my back exactly Thank you guys, you really addressing the right need as it should be
April 19, 2023
Easy installation and great results, thank you. I was looking for a solution to reduce the full screen zoom which impacted the image quality and have found Super Pinch and Zoom to go above my expectations.
Thank you for the great review! Your insights are incredibly valuable.
Dec. 10, 2022
Application is working properly as I want and very good service by technical team. Also technical member take it seriously and do proper work
Aug. 22, 2022
We have been using this app since last year and everything is working perfect on our web! Thanks!!!!
Thank you so much for the comments about the app and our support team.😊It makes us happy that our app proves valuable for you and your business. Thanks for trusting us for 1 year and for the lovely five stars.⭐ All the best, The GreatsHub Team.
July 14, 2022
Pleased to find this app.. it is just what I was looking for and installed very quickly and easily. The support team has been great too and very helpful with providing a solution to a query I raised.. so thanks for that too!
We appreciate you taking the time to write this review and share your experience with our app and support. It was our pleasure to serve you, and your kind words motivate us to keep giving our best. :) Thank you! All the best, The GreatsHub...
June 29, 2022
really happy with this app, its fulfill all my product zoom related issue, also good supportive help by support team.
We appreciate you taking the time to write this review and share your experience with our app and support. It was our pleasure to serve you, and your kind words motivate us to keep giving our best. :) Thank you! All the best, The GreatsHub...
April 25, 2022
The developer quickly installed and set up the app for us. And it is working great for our products and they display wonderfully on our mobile site. I highly recommend this app.
We appreciate you taking the time to write this review and share your experience with our app and support. It was our pleasure to serve you, and your kind words motivate us to keep giving our best. :) Thank you! All the best, The GreatsHub Support Team
April 21, 2022
Perfect Zoom in product , great app and great support, very fast response, i would totally recommended.
It was a pleasure communicating with you :). on your request, we have worked extra zoom customization on mobile. I am so glad that you are enjoying Super pinch and zoom so far and appreciate you taking the time to leave a review
April 12, 2022
It is a Great App and works very well. Very Good and fast customer support. I highly recommend this app. Thanks a lot!
Thank you for the great review! Your insights are incredibly valuable.
April 5, 2022
I have just installed this app and I see it is a great app. Quick response from staff. Highly recommend. Thank you very much!
Thank you for the great review! Your insights are incredibly valuable.
April 3, 2022
great app, fulfill my all requirements. zoom features really well work, good and fast tech support by team.
Using app
Over 1 year
Total reviews
1
Average rating
5.0
Thank you for the great review! Your insights are incredibly valuable.
March 9, 2022
Estoy satisfecha con está aplicación , de momento no me ha dado ningún problema y facilita la visualización de mis cuadros.
Thanks for taking the time to review Super Pinch and Zoom - we really appreciate it, and I'm really glad to hear our support team was able to help you, while you were setting your zoom!.