Super VIP Tiers & Loyalty for Shopify

Super VIP Tiers & Loyalty

VIP tiers to reward your customers with points & gift...

Rating

4.8

feedback

52

Reviews

chart

#1,188

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    10%
  • Less than a month
    54%
  • Less than a year
    25%
  • More than a year
    8%

Reviews Summary

The Super VIP Tiers app has received overwhelmingly positive reviews from users. Customers praise the app for its excellent loyalty system, affordability, and responsive customer service. Many users appreciate the quick and helpful responses from the support team, especially mentioning specific team members like Paresh. The app is described as easy to use, powerful, and feature-rich, making it a valuable addition to online stores. Users also highlight the seamless integration with Shopify and the effectiveness of the rewards program in increasing customer engagement and revenue. However, there are a few negative reviews that mention issues with communication channels, such as relying solely on WhatsApp for support and experiencing difficulties in reaching the team through other means. Some users reported technical issues like emails being sent out to customers without their control and challenges in shutting down certain features. Despite these drawbacks, the majority of reviews emphasize the app's affordability, functionality, and the exceptional support provided by the Super VIP Tiers team.

Highlights

Positive reviews highlighting the excellent loyalty system, affordability, and responsive customer service
Praise for the quick and helpful responses from the support team, particularly mentioning team members like Paresh
Appreciation for the app's ease of use, powerful features, and seamless integration with Shopify
Mention of issues with communication channels, such as relying solely on WhatsApp for support
Reports of technical issues like emails being sent out without control and challenges in shutting down certain features

Rating Breakdown

  • 5
    92% (48 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 16, 2024

"This app is excellent! I faced some challenges initially due to my lack of understanding, but the support team was incredibly helpful"

Using app

--

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

They really help us at every step, not just with their Super Rewards, but also with Shopify.

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Excellent experience! We’ve just begun using this app, and it feels great so far.

Using app

11 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Fantastic app! The support is outstanding! I’ve tried various loyalty apps in the past, but this one is by far the most flexible and likely to accommodate a wide range of loyalty programs.

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

The top loyalty app thus far, with a support team that is both responsive and professional.

Using app

2 days

Total reviews

14

Average rating

4.9

All reviews

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