Super Watermarks ‑ Badges
Boost Christmas for store with labels, stickers, tags-badges
Rating
3.5
feedback
45
chart
#8,639
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
2%
-
Less than a month
29%
-
Less than a year
51%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, users appreciate the ease of adding watermarks and badges to their product images. The customer support, particularly from Hong, is highlighted as helpful and responsive. Users also like the variety of stickers and badges available for customization. However, there are several negative aspects mentioned in the reviews. Many users faced issues with watermarks not being removed even after uninstalling the app, causing frustration and manual work to fix thousands of images. Some users also mentioned difficulties in deleting campaigns and experienced bugs with the app. The lack of response from customer service in some cases was a major drawback, especially for users with large catalogs. Overall, while the app has useful features, the issues with watermarks, bugs, and customer service responsiveness need improvement.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 3, 2023
Worst experience. Watermarks weren't removed after the campaign. We had to manually change thousands of pictures. Customer Service did not reply after more than 20 requests. Definitely not recommending this App.
Nov. 16, 2023
The website link didn't work, it said page not found 404
Hi Koko & Layla Team, I am Hong from the Super Watermarks Team. I'm very sorry for the inconvenience, but I checked and found that our app is still working normally. Can you take a screenshot and send it to me? It will be easier for me to assist you. Thank you for installing our app. Have a nice day! Hong
Oct. 31, 2022
Watermarks not working. I applied a watermark and now its not getting removed even after deleting, disabling the campaign and even after i have uninstalled the app. Please remove it!!
Hi team, I am Hong from the Super Watermarks Team. First of all, I am sorry that you had a bad experience with our app. Maybe because we do not have good instructions in-app leading to you misunderstanding how to use the app. Deleted campaign does not disable the watermark. You need to click on your campaign and you can see the "Remove campaign" button. After "Remove campaign", the watermark will be removed. I have sent an email but have not received your response. Besides, I just sent a request for access to your store, please approve it. It will be easier for me to support you. Have a nice day! Hong Nguyen The Super Watermarks Team
Aug. 8, 2022
watermark bugs, not possible to remove the campaign, nor to delete it and matermarks are still on my products. And no chat or support. Please delete everything about your app on my store ASAP ! Thank you!
We checked many times and said I did not see any product images with watermarks anymore. But you still do not respond to me, this made me sad for a long time. Hope you can fix and rate our app more objectively.
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