Super Watermarks ‑ Badges for Shopify

Super Watermarks ‑ Badges

Boost BFCM sale for store with labels, stickers, tags-badges

Developer

Rating

3.5

feedback

45

Reviews

chart

#2,293

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    2%
  • Less than a month
    29%
  • Less than a year
    51%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, users appreciate the ease of adding watermarks and badges to their product images, as well as the helpful customer support provided by the team. Many users found the app to be user-friendly and effective in protecting their images. However, there are several negative aspects highlighted in the reviews. Users faced issues with watermarks not being removed even after uninstalling the app, difficulties in deleting campaigns, and problems with customer service responsiveness. Some users also mentioned bugs and errors that affected their product images, leading to frustration and time-consuming manual corrections.

Highlights

Ease of adding watermarks and badges
Helpful customer support
Issues with watermarks not being removed
Difficulties in deleting campaigns
Bugs and errors affecting product images

Rating Breakdown

  • 5
    73% (33 ratings)
  • 4
    9% (4 ratings)
  • 3
    4% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    13% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 3, 2023

Worst experience. Watermarks weren't removed after the campaign. We had to manually change thousands of pictures. Customer Service did not reply after more than 20 requests. Definitely not recommending this App.

Store

HI-LIFE

Using app

--

Total reviews

5

Average rating

4.2

3 / 5 Share

Nov. 16, 2023

The website link didn't work, it said page not found 404

Using app

26 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Hi Koko & Layla Team, I am Hong from the Super Watermarks Team. I'm very sorry for the inconvenience, but I checked and found that our app is still working normally. Can you take a screenshot and send it to me? It will be easier for me to assist you. Thank you for installing our app. Have a nice day! Hong

1 / 5 Share

Oct. 31, 2022

Watermarks not working. I applied a watermark and now its not getting removed even after deleting, disabling the campaign and even after i have uninstalled the app. Please remove it!!

Using app

26 minutes

Total reviews

3

Average rating

2.3

Developer Reply

Hi team, I am Hong from the Super Watermarks Team. First of all, I am sorry that you had a bad experience with our app. Maybe because we do not have good instructions in-app leading to you misunderstanding how to use the app. ​ Deleted campaign does not disable the watermark. You need to click on your campaign and you can see the "Remove campaign" button. After "Remove campaign", the watermark will be removed. ​ I have sent an email but have not received your response.​ Besides, I just sent a request for access to your store, please approve it. It will be easier for me to support you. Have a nice day! Hong Nguyen The Super Watermarks Team

1 / 5 Share

Aug. 8, 2022

watermark bugs, not possible to remove the campaign, nor to delete it and matermarks are still on my products. And no chat or support. Please delete everything about your app on my store ASAP ! Thank you!

Using app

7 days

Total reviews

6

Average rating

3.7

Developer Reply

We checked many times and said I did not see any product images with watermarks anymore. But you still do not respond to me, this made me sad for a long time. Hope you can fix and rate our app more objectively.

5 / 5 Share

July 11, 2022

I used this app to display watermarks with, a simple and straightforward interface. And Hong is very helpful in assisting our queries.

Using app

About 1 month

Total reviews

7

Average rating

5.0

All reviews

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