Platinum Leather Emporium review for Superchargify AMP
Feb. 19, 2020
I tried this app because it looked very promising but after trying to get in touch with support after my first 2 failed attempts I was told to get priority support, I needed to upgrade my plan and that their regular support was only available in a certain window of time and the first 2 attempts were within that time frame (I have a screenshot) I can not stress enough that they take offense when questioned and say things like "do not threaten us" or "we feel attacked", They are childish. save your time and money people, you will only end up angry and frustrated
Context of this review: https://link.superchargify.com/3da72 UPDATE (20 Feb 2020): To make this right, we've contacted the merchant and offered them our best plan for free for one month. Hello, Please do share the screenshot for the community to see :) For the context, these are your exact words at 8 AM IST: "I will have no alternative but to delete your app and give you the worst review you have ever seen. MY TIME IS JUST AS VALUABLE AS YOURS IF NOT MORE SO!!!!!!!!!!!!!!!!!!". Also we haven't replied with "we feel attacked" ever on chat. It seems you've copied it from our response to our first 1 star review :) In addition to this, even though our support starts at 11 AM, we’ve replied to your queries at 9.13 AM. Thank you so much for your time, and if you give us one more chance, we would want to make it right. :) Should you have any further questions, do not hesitate to reach out on [email protected] or just drop a message on our live chat widget!
