
Rating
4.1
feedback
5
chart
#10,255
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the simplicity and user-friendliness of the app, especially in improving the mobile experience of their online stores. The prompt and helpful support team is also highlighted, with users praising the quick responses and assistance provided. Additionally, the customization options and features of the app, such as creating a custom mobile-friendly bottom menu with various icons, are well-received. On the negative side, there are concerns about the app's reliability and support. Some users reported issues with accessing the app, lack of response from the support team, and difficulties in removing the app and its remaining codes. These issues have led to frustration and a sense of abandonment by the support team, prompting users to consider reporting the app to Shopify for further action.
Highlights
Rating Breakdown
All reviews
June 6, 2022
THIS APP IS DEAD! AND SUPPORT WON'T HELP :( Couldn't access the app from yesterday till now. Sent emails via Get Support but there was no response. Sent another email to support@driftcommerce.com but it says the address couldn't be found. What happened to the app? Pls contact. ------------- Update on June 6, 2022 Nobody contacted us, the issue was not fixed, and the app is still inaccessible. We want to delete the app and all remaining codes, but there was no way to reach out to the support how to remove the remaining codes :( We'll wait for some more days, if there's still no response, we have no way but have to report this app to Shopify :(
We understand your frustration. It was becoming tough to keep the app live while it was free. We are making major changes to the back end of the app and will relaunch it with a paid plan to ensure it's maintained correctly. We are hoping to earn your trust and will work hard to do so.
Nov. 10, 2021
The app is very simple to use and has greatly improved the ease of use of my store on a mobile device. The menu is clear and user-friendly and complements the design of my store. I recently asked about adding a mailto: handle as opposed to a preset store url and received a very prompt response from the support team. Great service! Strongly recommend this app!
Thanks a lot for this wonderful review. We are excited to have you in board π
Oct. 28, 2021
I am so very pleased with this app. The Support given to me after I installed it was top-notch, Yuvra was very friendly and helpful in showing me how I can add the navigation buttons to assign them easily to my actions, pages, and collections. It looks and works GREAT! Using these new buttons, I can now enjoy a very useful "bridge" between having a mobile-capable website store and a full-fledged mobile app store. Well done!
Thanks for the review and kind words Ken, means a lot to us. We are excited to work with you. Cheers to our success πΎπ
Sept. 10, 2021
I really love this app, I searched through the whole store and couldn't find an app with these kinds of features, this app is the only one, it amazing, you can create a custom mobile friendly bottom menu for your website and change it up anytime with alot of different icons, it's pretty cool, I will be showing this app to my family and friends as I think they'll like it too, and I'd recommend this to anyone looking for a mobile menu for their website
Thanks Kevin for the amazing review. We are glad you loved it. Always there to help and support. Wishing you all the best.
July 29, 2021
The app is very easy to use and setup. I also like the app feel it gives our mobile page without being intrusive.
Thanks for your kind words. Looking forward to helping and supporting you.
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