Rating
1.0
feedback
2
chart
#8,907
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
50%
-
Less than a day
0%
-
Less than a month
200%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's simplicity and ease of use, especially in improving the mobile experience of their store. The customer support team is praised for being prompt and helpful in addressing queries and providing assistance. Users also like the customizable features of the app, such as creating a custom mobile-friendly bottom menu with various icons. However, there are negative reviews highlighting issues with unexpected charges after installation, lack of response from support, and inaccessibility of the app. Some users expressed frustration over the inability to reach out for help in removing the app and its remaining codes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 6, 2022
THIS APP IS DEAD! AND SUPPORT WON'T HELP :( Couldn't access the app from yesterday till now. Sent emails via Get Support but there was no response. Sent another email to [email protected] but it says the address couldn't be found. What happened to the app? Pls contact. ------------- Update on June 6, 2022 Nobody contacted us, the issue was not fixed, and the app is still inaccessible. We want to delete the app and all remaining codes, but there was no way to reach out to the support how to remove the remaining codes :( We'll wait for some more days, if there's still no response, we have no way but have to report this app to Shopify :(
We understand your frustration. It was becoming tough to keep the app live while it was free. We are making major changes to the back end of the app and will relaunch it with a paid plan to ensure it's maintained correctly. We are hoping to earn your trust and will work hard to do so.
Nov. 10, 2021
The app is very simple to use and has greatly improved the ease of use of my store on a mobile device. The menu is clear and user-friendly and complements the design of my store. I recently asked about adding a mailto: handle as opposed to a preset store url and received a very prompt response from the support team. Great service! Strongly recommend this app!
Thanks a lot for this wonderful review. We are excited to have you in board 😀
Oct. 28, 2021
I am so very pleased with this app. The Support given to me after I installed it was top-notch, Yuvra was very friendly and helpful in showing me how I can add the navigation buttons to assign them easily to my actions, pages, and collections. It looks and works GREAT! Using these new buttons, I can now enjoy a very useful "bridge" between having a mobile-capable website store and a full-fledged mobile app store. Well done!
Thanks for the review and kind words Ken, means a lot to us. We are excited to work with you. Cheers to our success 🍾😀
Sept. 10, 2021
I really love this app, I searched through the whole store and couldn't find an app with these kinds of features, this app is the only one, it amazing, you can create a custom mobile friendly bottom menu for your website and change it up anytime with alot of different icons, it's pretty cool, I will be showing this app to my family and friends as I think they'll like it too, and I'd recommend this to anyone looking for a mobile menu for their website
Thanks Kevin for the amazing review. We are glad you loved it. Always there to help and support. Wishing you all the best.
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